Game Day Fan Experience Associate

Fanatics Commerce; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Fanatics Commerce is seeking a Casual Retail Assistant for the Derby County FC store to greet fans, recommend products, and uphold brand standards. You will help create memorable shopping experiences and drive sales during busy game days and events.

Join a team that prides itself on bold leadership, fan obsession, and entrepreneurial spirit, delivering outstanding service and seamless operations in a fast-paced retail environment in Derby.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Strong verbal communication and interpersonal skills.
• Ability to understand customer needs and recommend products effectively.
• Able to work in a fast-paced, fan-focused retail setting.

Responsibilities

• Greet fans and assist with product selections.
• Provide personalized product recommendations to drive satisfaction and sales.
• Maintain store presentation and cleanliness to brand standards.
• Process sales transactions accurately using the POS system.
• Support game-day and event operations as required.

Skills

Customer service

Communication

Sales experience

Teamwork

Job description

Fanatics Commerce is seeking a Casual Retail Assistant for the Derby County FC store to greet fans, recommend products, and uphold brand standards. You will help create memorable shopping experiences and drive sales during busy game days and events.

Join a team that prides itself on bold leadership, fan obsession, and entrepreneurial spirit, delivering outstanding service and seamless operations in a fast-paced retail environment in Derby.