Fan Experience Retail Associate – Sports Gear & Jerseys

Fanatics; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Fanatics is seeking a Casual Retail Assistant for the Derby County FC pop-up. You will greet fans, tailor product recommendations, and uphold the highest standards of store presentation and customer service on game days.

Work on a fast-paced sales floor, build product knowledge of Team and League inventory, process transactions with our POS, and help deliver a bold Fanatics brand experience that fans love.

Qualifications

• Prior experience in retail or sales is preferred, with demonstrated ability to engage customers and drive positive outcomes on the sales floor.
• Ability to work independently and responsibly in a fast-paced environment while maintaining high standards of professionalism and service.
• Availability to work extended hours on game days and during special events as required.

Responsibilities

• Greet fans warmly and provide personalized product recommendations.
• Drive sales and ensure a seamless shopping experience.
• Maintain store presentation and stockroom cleanliness.
• Work on game days and events with professionalism and team spirit.

Skills

Retail experience

Customer service

Product knowledge

Communication

Team player

Flexibility

Tools

POS system

Job description

Fanatics is seeking a Casual Retail Assistant for the Derby County FC pop-up. You will greet fans, tailor product recommendations, and uphold the highest standards of store presentation and customer service on game days.

Work on a fast-paced sales floor, build product knowledge of Team and League inventory, process transactions with our POS, and help deliver a bold Fanatics brand experience that fans love.