Family Support Worker

TN United Kingdom; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Child and Family Help Practitioner to join their multidisciplinary team. This role involves delivering high-quality interventions to support children, young people, and families, ensuring adherence to safeguarding procedures. The successful candidate will engage in comprehensive assessments, develop collaborative intervention plans, and coordinate with multi-agency partnerships to secure positive outcomes. This position offers a supportive work environment, opportunities for professional development, and the chance to make a meaningful impact in the community.

Benefits

Flexible working arrangements

Continuous professional development opportunities

Supportive working environment

Qualifications

• Experience working with children and families in a similar context.
• Strong knowledge of safeguarding practices and statutory responsibilities.

Responsibilities

• Conducting comprehensive whole-family assessments.
• Developing SMART intervention plans collaboratively with families.
• Leading and coordinating multi-agency partnerships.

Skills

Safeguarding Practices

Communication Skills

Empathy

Partnership Building

Job description

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Job Title: Child and Family Help Practitioner
Location: Richmond or Kingston Boroughs
Organisation: Achieving for Children
Directorate: Social Care and Early Help

About the Service
The Child and Family Help Team is an integral part of the Social Care and Early Help Directorate, delivering targeted early help and specialist interventions to children, young people, and families. The team works closely with a range of partners and agencies with the objective of preventing escalation to more serious concerns and avoiding unnecessary referrals into Child Protection services. Practitioners operate under the guidance of a qualified social worker and are based in one of our main offices, youth centres, or family hubs.

About the Role
We are seeking a dedicated and compassionate Child and Family Help Practitioner to join our multidisciplinary team. This role requires the delivery of high-quality interventions in line with Achieving for Children's assessment, planning, and intervention framework, as well as adherence to London Safeguarding Procedures.

Key responsibilities include:

Conducting comprehensive whole-family assessments

Developing SMART intervention plans collaboratively with children, young people, and families

Delivering targeted support within early help and statutory frameworks

Maintaining professional boundaries and setting realistic goals

Recording all interventions with accuracy on case management systems

Responding to significant events in a timely and proportionate manner

Escalating concerns to management appropriately while continuing to support families throughout their journey

Leading and coordinating multi-agency partnerships (Team Around the Child) to secure positive outcomes

About You
The successful candidate will have:

Experience working with children, young people, and families in a similar context

Strong knowledge of safeguarding practices and statutory responsibilities

Excellent communication and partnership-building skills

The ability to remain calm, focused, and empathetic in challenging situations

A commitment to child-centred practice and promoting the well-being of service users

What We Offer

A supportive and collaborative working environment

Opportunities for continuous professional development

The chance to make a meaningful impact on the lives of families within the community

Flexible working arrangements where applicable

Join Achieving for Children and help shape a brighter future for children, young people, and families through early, effective, and compassionate support.