Family Support Worker

Brook Street; Coventry; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Part-time hours

Supportive team environment

Ongoing training and development

Meaningful and rewarding work

Opportunity to make a real difference

Job summary

Brook Street in Coventry is seeking a compassionate Family Support Worker to join a specialist service supporting women, children and families affected by domestic abuse. This part-time role offers practical and emotional support to help families improve safety and independence.

You will manage a caseload, develop tailored support plans, liaise with Social Care and partner agencies, and maintain confidential records while safeguarding children and vulnerable adults.

Qualifications

• Experience supporting vulnerable families, children or individuals.
• Experience within family support, domestic abuse, social care or community services.
• Knowledge of safeguarding and child protection.
• Strong communication and advocacy skills.
• Experience managing a caseload and support planning.
• Ability to work independently and as part of a team.
• Good IT and record‑keeping skills.
• Understanding of equality, diversity and inclusion.

Responsibilities

• Provide one-to-one support to women, children and families.
• Complete needs assessments, risk assessments and support plans.
• Support families affected by domestic abuse and other complex challenges.
• Safeguard children and vulnerable adults.
• Advocate on behalf of service users with partner agencies.
• Support access to housing, education, healthcare and community services.
• Work closely with Social Care, schools and external professionals.
• Maintain accurate and confidential case records.
• Contribute to positive outcomes for families and children.

Skills

Vulnerable families

Family support

Safeguarding knowledge

Communication skills

Advocacy

Caseload management

Record-keeping

Teamwork

Equality & inclusion

Education

Health & Social Care qualification

Job description

Family Support Worker Part Time

Coventry
£12,602 per annum
18.5 Hours per Week
Permanent

Make a Difference to Families in Your Community

We are looking for a compassionate and dedicated Family Support Worker to join a specialist service supporting women, children and families affected by domestic abuse.

This rewarding role involves providing practical and emotional support to families, helping them improve their safety, wellbeing and independence. You will work closely with service users to identify needs, develop support plans and access the services required to achieve positive outcomes.

The Role

As a Family Support Worker, you will manage a caseload of families and provide person‑centred support tailored to individual circumstances. You will work collaboratively with statutory and voluntary agencies to ensure children and families receive the right support at the right time.

Key Responsibilities

• Provide one-to-one support to women, children and families.
• Complete needs assessments, risk assessments and support plans.
• Support families affected by domestic abuse and other complex challenges.
• Safeguard children and vulnerable adults.
• Advocate on behalf of service users with partner agencies.
• Support access to housing, education, healthcare and community services.
• Work closely with Social Care, schools and external professionals.
• Maintain accurate and confidential case records.
• Contribute to positive outcomes for families and children.

Requirements

• Experience supporting vulnerable families, children or individuals.
• Experience within family support, domestic abuse, social care or community services.
• Knowledge of safeguarding and child protection.
• Strong communication and advocacy skills.
• Experience managing a caseload and support planning.
• Ability to work independently and as part of a team.
• Good IT and record‑keeping skills.
• Understanding of equality, diversity and inclusion.

Desirable

• Relevant Health & Social Care qualification.
• Experience supporting BAMER communities.
• Knowledge of domestic abuse and trauma‑informed practice.
• Full UK Driving Licence and access to a vehicle.

Benefits

• Part-time hours
• Supportive team environment
• Ongoing training and development
• Meaningful and rewarding work
• Opportunity to make a real difference to children and families

If you're passionate about supporting families and helping children achieve better outcomes, we'd love to hear from you.