Family Support Worker - Accommodation

Morgan Hunt UK Limited; Nottingham; On-site; GBP 27,000 - 29,000; Full time

Job summary

Morgan Hunt UK Limited is recruiting a Family Support Worker to provide specialist support to women and children living in accommodation following experiences of domestic abuse. You will work with families to develop safety plans and access services, helping them move toward safe and independent living.

The role involves risk-assessed, strengths-based and needs-led support, managing a caseload and liaising with external agencies. DBS enhanced and a UK driving licence are required.

Qualifications

• Experience with vulnerable children and/or adults.
• Experience supporting women and/or children affected by domestic abuse.
• Experience managing a caseload and working in a fast-paced environment.
• Strong understanding of safeguarding for adults and children.
• Understanding of the impact of domestic abuse on women, children and families.
• Understanding of homelessness, substance misuse, mental health and offending and the support available.
• Understanding of psychological trauma and its impact on behaviour.
• Strong organisational skills and the ability to prioritise your workload.
• Good IT skills, including Microsoft Office/Microsoft 365.
• The ability to maintain accurate and detailed case notes and handle sensitive information confidentially.

Responsibilities

• Provide high-quality casework support to women and children affected by domestic abuse.
• Manage a varied caseload, prioritising cases effectively and responding to individual needs and risks.
• Complete risk and needs assessments and develop individual and family safety plans.
• Advocate for women and children with external agencies, including housing, health, social care, courts and other support services.
• Complete appropriate risk assessments for children and young people, including Teen DASH RIC where required.
• Make referrals to MARAC where assessments identify high levels of risk.
• Attend case reviews, team meetings and multi-agency meetings.
• Support safeguarding processes and produce written reports for external agencies where required.
• Undertake housing management responsibilities, including supporting with rent accounts, service charges, housing-related benefits and utility payments.
• Complete health and safety property checks and report any maintenance or incidents.
• Support with licence agreements, admission paperwork and contractor or maintenance visits.

Skills

Vulnerable groups

Domestic abuse experience

Caseload management

Safeguarding knowledge

Domestic abuse awareness

Organisational skills

IT skills

Job description

Family Support Worker - Accommodation

Hours: 37 hours per week
Salary: £27, 239 (unqualified) - £28, 907 (qualified)
Position: Temp to Perm
DBS: Enhanced DBS required
Driving: Full UK driving licence and access to your own vehicle required
Role: Women only community

About the Role

We are looking for an experienced Family Support Worker to provide specialist support to women and children living in accommodation following experiences of domestic abuse.
You will work closely with families throughout their journey, providing risk-assessed, strengths-based and needs-led support. You will help women and children develop safety plans, access appropriate services and work towards safe and independent living.
The role involves supporting both women and children, helping families understand the impact of domestic abuse and providing practical and emotional support to strengthen family relationships and wellbeing.

Key Responsibilities

• Provide high-quality casework support to women and children affected by domestic abuse.
• Manage a varied caseload, prioritising cases effectively and responding to individual needs and risks.
• Complete risk and needs assessments and develop individual and family safety plans.
• Advocate for women and children with external agencies, including housing, health, social care, courts and other support services.
• Complete appropriate risk assessments for children and young people, including Teen DASH RIC where required.
• Make referrals to MARAC where assessments identify high levels of risk.
• Attend case reviews, team meetings and multi-agency meetings.
• Support safeguarding processes and produce written reports for external agencies where required.
• Undertake housing management responsibilities, including supporting with rent accounts, service charges, housing-related benefits and utility payments.
• Complete health and safety property checks and report any maintenance or incidents.
• Support with licence agreements, admission paperwork and contractor or maintenance visits.

About You

You will ideally have:

• Experience working with vulnerable children and/or adults.
• Experience supporting women and/or children affected by domestic abuse.
• Experience managing a caseload and working in a fast-paced environment.
• Strong understanding of safeguarding for adults and children.
• An understanding of the practical, emotional, social and economic impact of domestic abuse on women, children and families.
• Understanding of homelessness, substance misuse, mental health and offending and the support available.
• An understanding of psychological trauma and its impact on behaviour.
• Strong organisational skills and the ability to prioritise your workload.
• Good IT skills, including Microsoft Office/Microsoft 365.
• The ability to maintain accurate and detailed case notes and handle sensitive information confidentially.

Qualifications & Requirements

• Relevant safeguarding training or qualification covering adults and children.
• Women's Aid or SafeLives training such as DAPA or IDVA/YPVA would be desirable.
• Enhanced DBS required.
• Full UK driving licence.
• Access to your own vehicle, insured for business use, is essential.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.