Family Support Worker

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An inclusive special school in Birmingham is seeking a compassionate family support worker to join their dedicated team. This rewarding role focuses on supporting the wellbeing and development of pupils and their families, fostering strong relationships and promoting high expectations. The ideal candidate will have experience in supporting vulnerable children and families, excellent communication skills, and the ability to work collaboratively with various agencies. Join a welcoming community where your contributions can make a real impact on the lives of children and families, and enjoy ongoing professional development in a caring environment.

Benefits

Ongoing training and professional development

Supportive team environment

Caring and inclusive working environment

Qualifications

• Experience in supporting children and families, especially those with complex needs.
• Knowledgeable in safeguarding and child protection legislation.

Responsibilities

• Provide pastoral support and guidance to pupils and families.
• Engage with external agencies for targeted support.

Skills

Emotional Intelligence

Communication Skills

Interpersonal Skills

Organizational Skills

Ability to Work Independently

Ability to Work as Part of a Team

Education

Experience in Supporting Children and Families

Knowledge of Safeguarding Legislation

Job description

Start date: 1 July 2025

Hours per week: 36.5, Term time only plus 2 weeks

Beaufort School
Stechford Road
Birmingham
B34 6BJ
Telephone number: 0121 675 8500

Contact email: [e-mail]

Contract type: Permanent

Beaufort Special School is seeking to appoint a compassionate, experienced, and proactive family support worker to join our dedicated team. This is a vital and rewarding role that will place you at the heart of our school community, supporting the wellbeing, development, and success of our pupils and their families.

Beaufort is a caring, inclusive special school in Birmingham, committed to providing outstanding pastoral support and promoting personal excellence for every pupil. We work closely with families, external agencies, and community services to ensure every child is given the opportunity to thrive both in and out of the classroom.

About the Role
As our family support worker, you will provide high-quality, well-planned pastoral support and guidance to pupils and their families. Your role will be central in:

• promoting high expectations and raising aspirations for pupils through strong, supportive relationships
• enabling pupils to achieve academic and personal progress, with a sense of pride in their school experience
• engaging with a wide range of external agencies to provide targeted support around health, emotional, social, and behavioural needs
• working with families in crisis or experiencing critical need—often over extended periods of time
• supporting the safeguarding and child protection framework, working alongside the school’s designated safeguarding leads to ensure robust, fit-for-purpose procedures
• promoting excellent attendance and punctuality, in collaboration with the Inclusion and senior leadership teams

This role will require a high level of emotional intelligence, sensitivity, resilience, and the ability to form strong professional relationships with families, pupils, staff, and partner agencies.

What We’re Looking For
We are seeking a candidate who is:

• experienced in supporting children, young people, and families, particularly those with additional or complex needs
• knowledgeable in safeguarding, child protection, and current legislation relevant to working with vulnerable children and families
• skilled in working with external agencies, including health, social care, and mental health services
• a confident communicator with excellent interpersonal skills and emotional literacy
• able to manage sensitive situations with professionalism, empathy, and discretion
• organised, proactive, and able to work both independently and as part of a team
• committed to the values and inclusive ethos of Beaufort Special School

Experience of working in a school or education setting is desirable but not essential—what matters most is your ability to connect, support, and advocate for our children and their families.

Why Join Beaufort?

• a strong, supportive team and a welcoming school community
• the opportunity to make a real and lasting impact on pupils’ lives
• ongoing training and professional development
• a caring and inclusive working environment where wellbeing is valued

Informal visits are welcomed. Please phone the school office to arrange a suitable date and time.

This post is covered by Part 7 of the Immigration Act (2016). Therefore the ability to speak fluent and spoken English is an essential requirement for this role.

How to apply
If you are passionate about improving outcomes for children and families, and want to be part of a school that puts pupil wellbeing at the centre of everything we do, we would love to hear from you.

Please apply via our website where you will be able to download an application pack.

Interview date: Week Beginning 12 May
Informal visits are welcomed.

This school is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The successful candidate will be subject to necessary pre-employment checks, including: an enhanced DBS; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work. All applicants will be required to provide two suitable references.

BCC is a Living Wage employer.

An online search will also be carried out as part of due diligence on all short-listed candidates.