Complex Care Support Worker

TN United Kingdom; Swadlincote; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Complex Care Support Worker to join their team in Swadlincote. This role involves providing high-quality care for individuals with complex health conditions, including learning disabilities and dementia. The ideal candidate will have a compassionate approach and be willing to work flexible hours, including early mornings and weekends. The company values ongoing training and career development, ensuring a supportive environment for its staff. If you are passionate about making a difference in the lives of others, this opportunity is perfect for you.

Benefits

Competitive salary

Mileage allowance

Flexible working hours

Ongoing training and career development

Supportive work environment

Employee wellness programs

Qualifications

• Minimum of 2 years experience in healthcare support.
• Experience in complex care for individuals with disabilities.

Responsibilities

• Provide person-centered care prioritizing individual client needs.
• Administer medication and support complex oral care.
• Monitor and report incidents ensuring compliance.

Skills

Learning Disabilities

Dementia Care

Mental Health Support

Communication Skills

Incident Reporting

Patient-Centered Care

Education

NVQ Level 2 in Health and Social Care

NVQ Level 3 in Health and Social Care

Job description

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Complex Care Support Worker, Swadlincote

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Client:

Location:

Swadlincote, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4b223f5c18f9

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Job Description

Bradcare - Full time Complex Care Support Worker

Bradcare is seeking a dedicated full-time Complex Care support worker (Female, Rural Driver) to provide high-quality care and support for individuals with complex health conditions. This role requires a compassionate and experienced professional with expertise in learning disabilities (LD), dementia, mental health conditions, sensory impairments, chronic illnesses, and physical disabilities.

The ideal candidate must be willing to work flexible shifts, including early mornings (5:30 AM - 9:00 AM), late nights (6:30 PM - 11:00 PM), weekends, bank holidays, and on-call duties once a week. A valid driver’s license with business insurance is mandatory for this role. As a care service provider, we want our field heroes to be available 24/7.

Unqualified Carers

Weekday: £12.65 per hour

Weekend: £13.00 per hour

Qualified Carers (Level 2+ in Health & Social Care)

Weekday: £13.10 per hour

Weekend: £14.00 per hour

Key Responsibilities:

• Provide person-centered care, prioritizing the individual needs of clients.
• Administer medication and support with complex oral care.
• Deliver stoma care and catheter care to clients with specialist needs.
• Support clients with daily activities, ensuring their physical and emotional well-being.
• Accompany clients to GP appointments, physiotherapy clinics, hospital visits, community care activities, day centers, social functions, and short holidays.
• Monitor and report incidents and concerns, ensuring compliance with safeguarding procedures.
• Maintain accurate care records and communicate effectively with healthcare professionals, families, and other stakeholders.
• Adhere to CQC (Care Quality Commission) and DHSC (Department of Health and Social Care) regulations and guidelines.
• Promote independence and dignity in all aspects of care.

Desirable Skills:

• Experience supporting clients with social integration and community engagement.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent) is advantageous.

Requirements

Essential Requirements:

• Minimum of 2 years of experience in a healthcare support role.
• Experience in complex care for individuals with learning disabilities, dementia, mental health conditions, sensory impairments, chronic illnesses, or physical disabilities.
• A full, valid driving license with business insurance.
• Live within 5 miles of DE11 0EG.
• Willingness to work out-of-hours shifts including early mornings, late nights, weekends, and bank holidays.
• Knowledge of CQC and DHSC guidelines, regulations, and standards.
• Strong skills in incident reporting and risk management.
• A compassionate and patient-centered approach to care.

Benefits

Benefits:

• Competitive salary and mileage allowance.
• Flexible working hours.
• Ongoing training and career development opportunities.
• Supportive and friendly work environment.
• Employee wellness programs.

Additional Requirements:

• Ensure workforce compliance with company and regulatory standards.
• Participate in the on-call escalation rota.
• Perform daily tasks to ensure top service delivery to clients and staff.
• Keep internal software updated.
• Audit internal systems to ensure data accuracy.
• Support team members as needed.