Family Support Specialist — Flexible Hours & Growth

Derbyshire County Council; East Midlands; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Flexi time

Generous local government pension

Cycle to work scheme

Discounts at leisure centres

Job summary

Derbyshire County Council's Family Help Assistant role at Birdholme Family Hub in Derbyshire supports children and families with complex needs to stay together and access education and training. You will work within safeguarding guidelines to build trust, promote independence, and engage families in practical tasks and health promotion activities.

Colleagues collaborate to deliver flexibly in building-based or mobile environments.

Qualifications

• Be enthusiastic, versatile and self-motivated to work in a team.
• Experience of working with children and families.
• Able to problem solve and proactively work with others.
• Excellent interpersonal and presentation skills with attention to detail.
• Understanding of and implementation of safeguarding procedures.
• Excellent IT skills.

Responsibilities

• Provide direct support to children and families with practical and domestic tasks, as needed and health promotion activities in line with agreed steps developed as part of the action plans.
• Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe.
• Provide specific support to young people to access vacancies, benefits, allowances, courses, higher education, work and training.
• Alert managers to changes in family circumstances or needs and respond in emergency situations liaising with colleagues, other agencies, and carers as appropriate.
• Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family.

Skills

Team player

Experience with children and families

Problem solving

Interpersonal skills

Safeguarding

IT skills

Job description

Derbyshire County Council's Family Help Assistant role at Birdholme Family Hub in Derbyshire supports children and families with complex needs to stay together and access education and training. You will work within safeguarding guidelines to build trust, promote independence, and engage families in practical tasks and health promotion activities.

Colleagues collaborate to deliver flexibly in building-based or mobile environments.