Family Hub Services Administrator | Frontline Family Support

Barnardo's; Peterborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Barnardo's in Peterborough is seeking an organised, friendly Service Administrator to support the delivery of services across the Peterborough Child and Family Centre network. The role is often the first point of contact for families and partners, requiring excellent customer service and clear communication.

Staff work across all Family Hub sites to ensure services reach the most vulnerable children and families, with a focus on universal access and targeted support across the network.

Qualifications

• Excellent customer service and communication skills required.
• Organised, friendly and professional approach desired.

Skills

Customer service

Communication skills

Organised

Job description

Barnardo's in Peterborough is seeking an organised, friendly Service Administrator to support the delivery of services across the Peterborough Child and Family Centre network. The role is often the first point of contact for families and partners, requiring excellent customer service and clear communication.

Staff work across all Family Hub sites to ensure services reach the most vulnerable children and families, with a focus on universal access and targeted support across the network.