Family Hub Receptionist — Welcoming & Admin Support

Wollborg Michelson Personnel Service Inc

Nuneaton

On-site

GBP 20,000 - 25,000

Full time

2 days ago
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Job summary

Warwickshire County Council in Warwickshire is seeking a warm and friendly Receptionist to join the Best Start in Life Family Hub and Community Centre Team at Hatters Space. The role is Monday to Thursday 09:00-17:00 and Friday 09:00-16:30 on a fixed-term contract until 31 August 2027.

You will welcome visitors, register attendees, handle admin tasks, monitor sessions, and assist families and partner organisations with information and referrals, working in a restorative, supportive environment.

Qualifications

  • Warm welcome and engagement with children, families and partner organisations.
  • Register individuals and monitor attendance at sessions.
  • General health and safety duties with oversight of senior leaders.
  • Complete Family Hub administration and data inputting tasks.
  • Navigate visitors to appropriate services and support or wider Community Centre services.
  • Ensure sessions and services are advertised via social media, webpages and print materials.
  • Monitor and respond to Family Hub email inboxes and liaise with colleagues.

Responsibilities

  • Provide a warm welcome to children, families and partner organisations visiting the Family Hub.
  • Register individuals and monitor attendance at sessions.
  • General health and safety requirements with oversight of senior leaders.
  • Complete Family Hub administration and data inputting tasks.
  • Navigate visitors to the Family Hub to appropriate services and support or wider Community Centre services.
  • Ensure sessions and services are advertised in the Family Hub, using social media platforms, on webpages and print materials as appropriate.
  • Monitor and respond to Family Hub email inboxes liaising with appropriate colleagues and services as appropriate.

Skills

Warm welcome
Attendance registration
Health & safety oversight
Administration & data input
Customer service liaison
Social media / web promo
Email inbox management
Literacy & numeracy
ICT skills

Job description

Warwickshire County Council in Warwickshire is seeking a warm and friendly Receptionist to join the Best Start in Life Family Hub and Community Centre Team at Hatters Space. The role is Monday to Thursday 09:00-17:00 and Friday 09:00-16:30 on a fixed-term contract until 31 August 2027.

You will welcome visitors, register attendees, handle admin tasks, monitor sessions, and assist families and partner organisations with information and referrals, working in a restorative, supportive environment.

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