FAMILY HELP TEAM LEADER (JOB SHARE)

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Hybrid working

Training and development

Job summary

Cardiff Council is seeking a Grade 7 Family Help Team Leader to oversee a team delivering early intervention and prevention support for families in Cardiff. The post is part-time (14.5 hours per week) and part of a job-share arrangement, with hybrid working options and regular supervision.

The role requires leadership experience, a passion for improving family wellbeing, and the ability to work collaboratively with social workers and partners to ensure high-quality service delivery.

Qualifications

• Proven experience in managing staff and working within a team environment.
• Ability to lead by example with fairness and integrity.
• Strong communication and inter-personal skills with diverse groups.
• Understanding of safeguarding and child welfare considerations.
• Knowledge of Microsoft Office and case management systems.

Responsibilities

• Lead, develop and support a team of Family Help Advisors to deliver bespoke early intervention and prevention support.
• Liaise with families, professionals and service users to coordinate appropriate support.
• Work alongside the Service Manager to develop and improve service delivery and quality.

Skills

Staff management

Team leadership

Communication

Resilience

Relationship building

Tools

Microsoft Office

Case management systems

Job description

Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Children’s Services in Cardiff Council. Accredited with a Families First Quality Award, the service provides high quality information, advice and assistance for children, young people, families and professionals across the city.

The service utilises a family centred, strengths based and inclusive approach, to identify the most appropriate support that will meet the wellbeing needs of both individuals and the family as a whole. The teams within the service work collaboratively with a range of professionals and partners to ensure support is at the right level and at the right time.

About the job

We are seeking to appoint a Grade 7 Family Help Team Leader for 14.5 hours per week as part of a job share arrangement. The successful candidate will lead, develop and support a team of Family Help Advisors to deliver bespoke early intervention and prevention support to families referred to the team. The postholder will liaise and communicate with a range of service users, including families and professionals, and will also work alongside the Service Manager to support the continued development and quality of service delivery.

We will offer you:

• A friendly and supportive working environment.
• Regular support and supervision to support you in your work.
• A wide and extensive training programme with opportunities to train in specific areas.
• Systems and technology which enable and promote hybrid working.
• An opportunity to deliver a service to infants, children, young people and their parents/carers that makes a difference to them and their wellbeing.

What We Are Looking For From You

We are looking for people with:

• Enthusiasm, motivation and positivity.
• Resilience and the ability to respond positively under pressure.
• A passion for making a difference to the lives of families across the city.
• Proven experience in managing staff and working within a team environment.
• An ability to lead by example, demonstrating fairness and integrity.
• An ability to enhance personal and staff performance by providing constructive feedback and offering creative development opportunities.
• Proven experience of building effective working relationships with a diversity of individuals and groups.
• A comprehensive understanding of the complex needs of children, young people and their families.
• A comprehensive working knowledge of the Microsoft Office package and of case management systems.

The right individual will also be able to recognise whether an individual is at risk and be able to consult and liaise with Social Workers and with other professionals or partner agencies as required.

Additional information

For further information or an informal conversation about this post, please contact Sarah Manley, Family Advice and Support Manager on 07790 939549.

This role is part-time at 14.5 hours per week, 52 weeks per year. The advertised salary is based on a full-time role (37 hours per week, 52 weeks per year). The actual salary will be lower than the advertised salary because of the part-time hours and weeks worked.

Appointment to this post is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a Child Workforce Barred List check.

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Job Category Social Services - Childrens

Working Pattern/Contract Type Part Time Permanent