Team Manager - Family Help

We Manage Jobs(WMJobs); Brierley Hill; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

Dudley Council in Dudley is seeking a Family Help Team Manager to lead a locality-based service supporting children and families. The role requires building a positive team culture, supervising practice, and ensuring timely, child-focused interventions.

Based at Cable Plaza, you will work across Family Hubs with partners, drive restorative approaches, and promote risk management, safeguarding, and trauma-informed practice while developing staff and service delivery.

Qualifications

• Recognised social work qualification (BA/MA or equivalent) and registration with Social Work England.
• Significant experience in statutory children's social care with safeguarding knowledge.
• Experience supervising or developing practitioners and promoting excellent social work practice.
• Ability to make sound decisions in complex situations and manage risk.

Responsibilities

• Create a positive team culture where staff feel supported, valued and empowered to achieve excellent outcomes for children and families.
• Drive high-quality, relationship-based practice through effective supervision and professional development.
• Ensure children receive timely and effective interventions that improve safety, wellbeing and long-term resilience.
• Maintain oversight of assessments, plans and interventions, ensuring they are child-focused and outcome-driven.
• Lead on decision-making and risk management within statutory safeguarding processes.
• Promote strengths-based and restorative approaches across all aspects of practice.
• Build and maintain strong partnerships with partners within localities
• Support service development, innovation and continuous improvement within the Family Help model.

Skills

Leadership

Communication

Partnership-working

Risk management

Trauma-informed practice

Decision making

Education

BA/MA Social Work or equivalent

Job description

Location:- Cable Plaza, Waterfront West, Brierley Hill, Dudley. DY5 1LW

4 x Full Time Posts Available - Agile Working - 3 days in the office per week

Our developing Family Help service aims to provide targeted support and help to families so that children and families can thrive and more families are able to stay together. We recognise that providing the right type of support at the right time for families is key to working effectively and that lasting relationships with professionals is central to working alongside families and their networks. We believe in the power of relationships. Our Family Help model is rooted in Restorative practice and built on trust, consistency and co-production. You will work with families to create plans that reflect their voices and values – whether under Child in Need, Child Protection or care proceedings that will help to develop meaningful and lasting change for families. This includes increased capacity to manage complex parenting challenges and reducing risks within family networks and across our community.

Our Family Help service provides a whole family approach to support. Social workers and Family Help practitioners will co-ordinate the support offered to families drawing on the knowledge and skillset of experienced Child Practitioners; Drug and Alcohol practitioners’ Probation Officers; Domestic Abuse Workers, and Mental Health Practitioners.

We are based centrally at Cable Plaza, Dudley Waterfront but our Family Help service is a locality-based model. Teams working closely alongside Dudley’s 5 Family Hubs who provide early support to families through their links with our local partners. As the Family help service continues to develop, improved relationships between Family Help practitioners and our local partners will enable more families to be supported earlier when problems and difficulties are easier to address.

We believe our children and families deserve the consistency and stability in the support provided. Our service works with families who require a single assessment, a co-ordinated plan including child protection plans and we undertake pre-proceedings and care proceedings work. We recognise that strong permanency planning for our children is key to supporting family relationships and networks, even when it is not safe for children to remain within the care of a parent. Our kinship offer is developing and we working closely with our kinship team to secure creative and supportive plans for family networks.

Our service is a friendly and passionate service, always seeking to improve the best outcomes for our children and families. We offer a great opportunity to expand your skillset, knowledge, and confidence within front line help and safeguarding practice management, supported by a committed and stabilising leadership team.

As a Family Help Team Manager you will:

• Create a positive team culture where staff feel supported, valued and empowered to achieve excellent outcomes for children and families.
• Drive high-quality, relationship-based practice through effective supervision and professional development.
• Ensure children receive timely and effective interventions that improve safety, wellbeing and long-term resilience.
• Maintain oversight of assessments, plans and interventions, ensuring they are child-focused and outcome-driven.
• Lead on decision-making and risk management within statutory safeguarding processes.
• Promote strengths-based and restorative approaches across all aspects of practice.
• Build and maintain strong partnerships with partners within localities
• Support service development, innovation and continuous improvement within the Family Help model.

You will have:

• A recognised Social Work qualification (BA, MA or equivalent) and be registered with Social Work England.
• Have significant experience within statutory children's social care services with knowledge of safeguarding legislation and relevant practice frameworks.
• Have experience of supervising, supporting or developing practitioners and promoting excellent social work practice.
• Have the ability to make sound decisions in complex situations and manage risk effectively.
• Evidence excellent communication, leadership and partnership-working skills.
• Have a commitment to strengths-based, relationship-focused and trauma-informed practice.

If you would like more information or have any enquiries about this exciting opportunity please email Karen Johnson @ [e-mail]

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents
JD/PS
Employee Benefits List.pdf