Family Help Team Leader (SW)

Gloucestershire County Council; Tewkesbury; Hybrid; GBP 50,000 - 53,000; Full time

Benefits offered by this job

Welcome payment

Retention payment

Relocation package

Flexible working

Leave entitlement

Additional leave purchase

LGPS

EAP

Occupational Health

Employee discounts

Job summary

Gloucestershire County Council is recruiting a Family Help Team Leader to provide operational oversight of the Family Help Team across Gloucestershire. You will supervise practitioners, ensure high-quality interventions and compliance with GCC policies, and work to improve outcomes for children and families.

The role offers a competitive salary (£49,817 - £53,051 p.a.), flexible and agile working, generous leave, the LGPS pension, and access to wellbeing and discount schemes, with opportunities

Qualifications

• Degree-level qualification in a relevant field
• Strong knowledge of legislation relating to children, young people and families
• Experience of managing risk and vulnerability
• Excellent leadership, communication, negotiation and influencing skills

Responsibilities

• Provide operational oversight and quality assurance of Family Help practice within an area-based team
• Supervise colleagues delivering support under the Targeted Early Help and Child in Need frameworks
• Chair complex meetings and manage caseload oversight and reflective supervision
• Ensure resource allocation aligns with service needs and GCC policies
• Develop positive relationships with colleagues and partner organisations
• Contribute to recruitment and staff development

Job description

• Job Title: Family Help Team Leader (SW)
• Job Location: Redwood House
• Salary: £49,817 - £53,051 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 04/10/2026
• Job Requisition Number: 14914
• This post is open to job share

We are currently recruiting Family Help Team Leaders to join our dedicated Family Help Service.

Reward and support

• between £49,817- £53,051 per annum subject to experience (pro rata for part-time staff)
• £4,000 welcome payment*
• £2,000 retention payment*
• up to £8,000 relocation package**
• flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
• option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• family friendly policies and benefits to help support you and your family
• supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• an in-house Occupational Health service
• employee discount scheme

In our recent inspection in June 2025, our Children’s Services have been officially judged as ‘Good’ with ‘Outstanding’ elements. Ofsted also said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’

This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive.

Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

About The Team

Our Family Help Teams bring together professionals from different disciplines to provide coordinated and effective support to children and their families. Working collaboratively with Family Help Team Managers, other Family Help Leaders, Family Hubs, partner agencies and Intensive Intervention Teams, the service aims to ensure that children and families receive the right support at the right time.

About The Role

As a Family Help Team Leader, you will provide operational oversight and quality assurance of Family Help practice within an area-based team. You will support workers to deliver high-quality, timely and evidence-informed interventions that reflect Gloucestershire’s practice model.

You will directly supervise colleagues delivering support under the Targeted Early Help and Child in Need frameworks. This will include providing high-quality caseload and reflective supervision, maintaining oversight of assessment and intervention work, supporting effective resource allocation and ensuring that practice complies with legislation, statutory guidance and GCC policies.

You Will Also

• support the operational delivery of the Family Help Team;
• develop and motivate multidisciplinary staff;
• promote consistent, high-quality Family Help practice;
• contribute to service objectives, standards and improvement activity;
• build effective multi-agency partnerships;
• make evidence-based decisions concerning requests for support and resource allocation;
• use team-level information to help services respond to local need; and
• contribute to recruitment, employee development and effective management of resources.

About you

You will have extensive experience of working with vulnerable children, young people and their families within a health, education, early years or social care environment. You will be confident providing high-quality case supervision, managing and assuring the quality of casework, chairing complex meetings and working effectively across organisational and professional boundaries.

You Will Bring

• a degree-level qualification in a recognised, relevant field;
• strong knowledge of legislation relating to children, young people and families;
• experience of managing risk and vulnerability;
• excellent leadership, communication, negotiation and influencing skills;
• the ability to develop positive relationships with colleagues and partner organisations;
• experience of managing competing priorities in a changing environment;
• a commitment to equality, diversity and evidence-informed practice; and
• a commitment to your own development and the professional development of your team.

You will also need to be able to travel throughout Gloucestershire. The role may occasionally require working outside normal office hours, including providing management cover for out-of-hours services.

For an informal discussion about the role, please contact Adefunke Reves at [e-mail] for the Fixed term contract and Louise Burns at [e-mail] for the permanent contract.

Interviews are expected to take place in person week commencing 12/10/2026.

We reserve the right to close this advertisement earlier than the stated closing date if we receive a suitable number of applications.

We welcome applications from newly qualified and social workers in the early years of their career. Depending on your qualification date and previous experience, you will be invited to either join our accredited ASYE programme or to complete an alternative early‑career development in-house pathway. The appropriate option will be explored and confirmed as part of the interview and offer process.

We may be able to offer sponsorship for this role, in line with Home Office guidance and subject to pre-employment checks. Applicants must already hold a valid right to work in the UK that Gloucestershire County Council can transfer.

Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior). To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application.

This Position is subject to a DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.