Fair Access & Missing Education Caseworker

Civic Recruitment Limited; Walsall; Hybrid; GBP 19,000 - 25,000; Part time

Job summary

Civic Recruitment Limited is seeking a Fair Access & Missing Education Caseworker in Walsall to support the CME Panel, Fair Access Protocol and Pupil Tracking, reintegrating children without a school place.

The role is a 3-month contract with a Local Authority, offering 37 hours per week and hybrid working (2 days onsite per month) in Walsall; you will liaise with head teachers and professionals, maintain Capita One data, and manage casework through a busy admissions team.

Qualifications

• GCSE Grade C/5+ or above in English Language and Maths (or equivalent work experience).
• Knowledge of the school admissions process and legislation relating to admissions and the Fair Access Process.
• Excellent IT, organizational, and customer service skills, with adaptability and resilience to meet deadlines and changing priorities.

Responsibilities

• Collate information, prepare casework, create agendas, and present cases for CME, FAP, Pupil Tracking, and Exclusions panels.
• Arrange home visits to trace off-roll children and reintegrate them into a school place.
• Maintain databases using Capita One Admissions software, including data entry and data analysis.
• Manage correspondence, identify/reject cases not under the Fair Access Protocol, and support all aspects of the School Attendance Order process.
• Liaise with head teachers, governing bodies, other local authorities, and professionals while ensuring GDPR compliance.
• Work flexibly with the Admissions & Education Sufficiency Team and provide administrative support to the Manager.

Skills

IT skills

Organizational skills

Customer service

Adaptability

Resilience

Education

GCSE English & Maths (C/5+)

Tools

Capita One

Job description

Fair Access & Missing Education Caseworker

Walsall, United Kingdom | Posted on 23/10/2026

Job Description

3-Month Contract with a Local Authority

Summary

• We are seeking a Fair Access & Missing Education Caseworker to support the operation of the Children Missing Education Panel, Fair Access Protocol, and Pupil Tracking. You will arrange support and action plans to reintegrate children without a school place back into education in a fast-paced environment.

Responsibilities

• Collate information, prepare casework, create agendas, and present cases for CME, FAP, Pupil Tracking, and Exclusions panels.
• Arrange home visits to trace off-roll children and successfully reintegrate them into a school place.
• Maintain databases using Capita One Admissions software, including data entry and data analysis.
• Manage correspondence, identify/reject cases not under the Fair Access Protocol, and support all aspects of the School Attendance Order process.
• Liaise directly with head teachers, governing bodies, other local authorities, and professionals while ensuring GDPR compliance.
• Work flexibly with the Admissions & Education Sufficiency Team and provide administrative support to the Manager.

Experience

• Experience working in an office environment and managing a varied workload in a fast-paced setting.
• Experience of using Capita One software.
• Previous administrative, project support, or admissions experience.

Qualifications

• GCSE Grade C/5+ or above in English Language and Maths (or equivalent work experience).
• Knowledge of the school admissions process and legislation relating to admissions and the Fair Access Process.
• Excellent IT, organizational, and customer service skills, with the adaptability and resilience to meet tight deadlines and changing priorities.

Additional Information

• Working hours: 37 hours per week
• We work on a biweekly payment schedule.
• This is a Hybrid role (2 days onsite per month) based in Walsall