Facilties Officer

Positive Employment; Nottingham; On-site; GBP 28,000 - 30,000; Part time

Job summary

Positive Employment is recruiting a Facilities Officer for a housing association based in Kent. The role ensures a professional, safe, and efficient office environment and supports delivering an excellent facilities service. It is a short-term contract with an initial 1 month on-site assignment.

Key duties include managing requests, logging in CAFM, handling post, and assisting with catering/stationery orders, with hours 9:00–17:00, Monday to Friday. IR35 umbrella Pay noted.

Qualifications

• Previous experience in a facilities, office support or administrative role.
• Experience using a CAFM or similar helpdesk system would be desirable.
• Strong customer service skills.
• Good organisational skills, with the ability to prioritise requests and meet deadlines.
• A proactive, hands-on approach.

Responsibilities

• Manage facilities service requests for the office and car park.
• Log service requests in the CAFM system and ensure resolution within SLA targets.
• Assist with ordering catering and stationery supplies.
• Report faults with office machinery and equipment.
• Handle all incoming and outgoing post.
• Carry out facilities tasks as directed by the Facilities Officer/Manager.

Skills

Facilities experience

Customer service

Organisational skills

Tools

CAFM system

Job description

Positive Employment is currently recruiting for a Facilities Officer for our client, a housing association based in Kent.

The successful post holder will ensure the office is professionally managed and run effectively and efficiently, providing a safe and comfortable working environment for colleagues. They will support the delivery of an excellent facilities management service to meet business needs and provide outstanding customer service.

This role is a contract position with an initial contract of 1 month, with the possibility to extend. This role is fully on-site.

Duties and Responsibilities but not limited to:

• Manage all facilities service requests for the office and operational areas, including the car park
• Log service requests in the CAFM system and make sure they are resolved within SLA targets
• Assist with ordering catering and stationery supplies
• Report faults with office machinery and equipment
• Handle all incoming and outgoing post
• Carry out a range of facilities tasks as directed by the Facilities Officer and/or Facilities Manager

Personal Requirements:

• Previous experience in a facilities, office support or administrative role
• Experience of using a CAFM or similar helpdesk system would be desirable
• Strong customer service skills
• Good organisational skills, with the ability to prioritise requests and meet deadlines
• A proactive, hands-on approach

Pay:

£20.64 per hr

Working Hours:

9:00am - 17:00pm / Monday to Friday

Please note this role is within the scope of IR35, and pay will be via an umbrella company.