Facilities & Workplace Experience Lead

CBRE HV; City of Edinburgh; On-site; GBP 30,000 - 38,000; Full time

Job summary

CBRE HV in Edinburgh seeks an experienced Facilities Coordinator to support the Facilities Manager in delivering day-to-day facilities services for the Motorola Solutions account. You will ensure a safe, efficient and high-standard workplace, coordinating activities with employees, suppliers and internal teams in a fast-paced, multicultural environment.

The role requires hands-on coordination, strong organisational skills and a proactive approach to maintaining workplace standards, meeting room

Qualifications

• Fluent English, both written and spoken.
• Minimum 3 years of relevant experience in Facilities Management, workplace operations or a similar role.
• Experience coordinating suppliers, contractors and facilities services.
• Practical understanding of Health & Safety procedures, site inspections and facilities compliance requirements.
• Experience with maintenance coordination, PPM activities and work order/ticket management.
• Strong customer service mindset and ability to communicate professionally with employees, managers, suppliers and client stakeholders.
• Excellent verbal and written communication skills.
• Strong planning, organisation and prioritisation skills.
• Ability to work independently and take ownership of day-to-day operational matters.
• Strong attention to detail, reliability and a proactive approach.
• Ability to manage multiple priorities and remain effective in a fast-paced environment.
• Collaborative approach and ability to work effectively with stakeholders at different levels of the organisation.

Responsibilities

• Support the Facilities Manager with the day-to-day operation of the site.
• Act as the first point of contact for employees regarding facilities-related requests, queries and issues.
• Conduct regular building and office inspections to ensure facilities services are operating efficiently and workplace standards are maintained.
• Ensure meeting rooms, common areas and other workplace spaces are maintained to a professional standard throughout the day.
• Coordinate workplace activities including meeting room requirements, packages, office services and events.
• Manage general office equipment, consumables and supplies, ensuring appropriate stock levels are maintained.
• Identify opportunities to improve the workplace environment and overall service delivery.
• Work closely with other onsite services, including security, catering, project teams and other client functions.
• Coordinate and oversee onsite suppliers, subcontractors and service providers, ensuring agreed standards of performance and service quality are achieved.
• Monitor cleaning, technical, catering and other facilities services.
• Conduct regular inspections and service audits and follow up on identified issues.
• Coordinate vendor access and provide escorting in restricted or high-security areas where required.
• Support the procurement and onboarding of suppliers and services when needed.

Skills

Fluent English

Facilities management

Supplier coordination

Health & safety

Maintenance coordination

Work order management

Customer service

Communication

Planning & organisation

Independent working

Attention to detail

Stakeholder management

Job description

CBRE HV in Edinburgh seeks an experienced Facilities Coordinator to support the Facilities Manager in delivering day-to-day facilities services for the Motorola Solutions account. You will ensure a safe, efficient and high-standard workplace, coordinating activities with employees, suppliers and internal teams in a fast-paced, multicultural environment.

The role requires hands-on coordination, strong organisational skills and a proactive approach to maintaining workplace standards, meeting room