Facilities & Tech Support Officer (Hybrid option)

Outward; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days annual leave excluding bank

Cycle-to-Work Scheme

Death in Service Benefit

Health Assured – Employee Assistance

Eye care vouchers

Flu Jab Reimbursement

Pension Scheme

Purchase Additional Annual Leave

Refer-a-Friend Scheme

Job summary

Outward in London is hiring a Business Support (Technology and Workplace) Officer to provide essential facilities, workplace and business support across the charity. The role sits within Business Support and Digital Technology and is predominantly office-based, with hybrid working considered after probation depending on business needs.

The role requires hands-on facilities and office support experience, attention to detail and the ability to work independently, coordinating records, assets and

Qualifications

• Hands-on experience in a facilities, workplace, office support or business support role.
• Experience coordinating practical office processes such as confidential waste, shredding, archiving, post, office supplies, equipment or supplier queries.
• Confidence administering business accounts, systems, logs or records accurately, with strong attention to detail.
• Experience providing basic first-line IT or digital support, including issuing equipment and helping colleagues with setup or straightforward troubleshooting.
• Good working knowledge of Microsoft Office, particularly Excel for tracking, record keeping, assets registers, logs or reconciliations.

Responsibilities

• Coordinate confidential waste, shredding and records archiving processes, including arranging collections, ordering archive boxes and labels, maintaining records, handling requests and supporting secure storage, retrieval and disposal.

Skills

Facilities coordination

Office support

IT troubleshooting

Excel tracking

Attention to detail

Communication skills

Tools

Microsoft Office

Amazon Business admin

Phone system administration

Job description

Outward in London is hiring a Business Support (Technology and Workplace) Officer to provide essential facilities, workplace and business support across the charity. The role sits within Business Support and Digital Technology and is predominantly office-based, with hybrid working considered after probation depending on business needs.

The role requires hands-on facilities and office support experience, attention to detail and the ability to work independently, coordinating records, assets and