Facilities & IT Officer – Tech & Workplace

LLOYD'S REGISTER INTERNATIONAL; Greater London; Hybrid; GBP 35,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Health & wellbeing programme

Cycle-to-Work

Pension scheme

Employee assistance programme

Eye care vouchers

Job summary

Outward is seeking a practical and proactive Business Support (Technology and Workplace) Officer to provide essential facilities, workplace and business support at our London head office. The role focuses on confidential waste, archiving, IT asset management and supplier liaison, with the aim of keeping core processes running smoothly.

The successful candidate will have hands-on facilities or office support experience, strong IT familiarity, excellence in organisation, and the ability to work

Qualifications

• Hands-on facilities, workplace or office support experience.
• Experience coordinating confidential waste, shredding, archiving, post and supplies.
• Confidence administering business accounts, systems, logs or records with attention to detail.
• Experience providing basic first-line IT or digital support.
• Good knowledge of Microsoft Office, especially Excel for tracking assets.
• Strong organisational and planning skills; able to work independently.
• Proactive, solution-focused; can use initiative in a standalone role.
• Excellent communication; able to explain practical or technical issues clearly.
• Understanding of confidentiality, GDPR and data protection.
• Right to Work in the UK; visa sponsorship not provided.

Responsibilities

• Coordinate confidential waste, shredding and records archiving processes.
• Administer Amazon Business account; purchasing controls and support.
• Manage main office telephone system; routing and voicemails.
• Administer staff mobile phones and service contracts; maintain records.
• Issue and track laptops and equipment; assist with setup and basic IT issues.
• Coordinate office supplies and post; maintain stock records.
• Liaise with facilities providers on office issues and SLAs; follow up until resolved.
• Support safe working practices and emergency procedures in the office.

Skills

Facilities management

Office support

Data accuracy

IT / digital support

Excel

Organizational skills

Initiative

Communication

Confidentiality & GDPR

Right to Work in UK

Job description

Outward is seeking a practical and proactive Business Support (Technology and Workplace) Officer to provide essential facilities, workplace and business support at our London head office. The role focuses on confidential waste, archiving, IT asset management and supplier liaison, with the aim of keeping core processes running smoothly.

The successful candidate will have hands-on facilities or office support experience, strong IT familiarity, excellence in organisation, and the ability to work