Facilities Team Member

TN United Kingdom; London; On-site; GBP 27,000 - 34,000; Full time

Job summary

An established industry player is seeking a Facilities Team Member to ensure the smooth operation of maintenance tasks. In this dynamic role, you'll tackle a variety of general maintenance issues, from basic plumbing to electrical repairs, all while prioritizing exceptional customer service. With a focus on health and safety, you'll log maintenance issues and follow up accordingly. This position offers a competitive salary, generous holiday, and a range of benefits designed to support your wellbeing and professional growth. If you're passionate about creating a positive environment, this opportunity is perfect for you.

Benefits

Discretionary annual bonus

25 days' paid holiday

Generous pension scheme

Healthcare Cash Plan

Employee Assistance Programme

Gym benefit

Enhanced Family Leave

Annual ShareSave scheme

Employee Life Assurance

Discounts portal

Qualifications

• Experience in general maintenance with skills in plumbing and electrical work.
• Passionate about delivering top customer service.

Responsibilities

• Resolving general maintenance issues including plumbing and electrical changes.
• Completing planned inspections and rectifying any remedial works.

Skills

General maintenance

Basic plumbing

Electrical work

Customer service

Job description

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The role

Will be expected to work an 8-hour shift between 8am and 8pm, Monday to Sunday.

Salary: £27,500 - £33,275 + bonus + benefits (depending on experience)

Essential: A full driving licence valid for driving in the UK

What you'll be doing as a Facilities Team Member

1. Resolving a variety of general maintenance issues and problems, including basic plastering, window and door repairs, completing like-for-like electrical changes, and basic plumbing.
2. Responding to any Health and Safety related calls.
3. Completing planned inspections and rectifying any remedial works.
4. Logging any maintenance issues and following up accordingly.

What we're looking for in you

• The student experience is at the forefront of everything we do, so you'll be passionate about delivering top customer service.
• You should have experience working within general maintenance, with basic plumbing and electrical skills being desirable.
• You should have experience within a customer-facing role.

What you'll get in return

• A discretionary annual bonus so you can share in the company's success.
• 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service.
• A generous pension scheme - employer contributions between 5% and 11%, depending on your savings.
• Various benefits to support your health and wellbeing, including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform, and a Gym benefit that you can share with your family and friends.
• Enhanced Family Leave, including 18 weeks of full pay for birthing parents and 4 weeks for non-birthing parents.
• Additional benefits such as an annual ShareSave scheme, Employee Life Assurance, a discounts portal, and more!