Facilities Team Member

Unite Foundation; London; On-site; GBP 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Facilities Team Member to join their dedicated team in providing excellent service and maintenance support. This role involves resolving maintenance issues, ensuring safety standards, and enhancing the student experience through exceptional customer service. With a focus on inclusivity and professional growth, this company offers a supportive environment where your contributions will make a significant impact. If you're passionate about maintenance and customer service, this is the perfect opportunity to thrive in a rewarding role.

Benefits

Discretionary annual bonus

25 days paid holiday

Generous pension scheme

Health and wellbeing benefits

Enhanced Family Leave

Employee Life Assurance

Discounts portal

Qualifications

• Experience in general maintenance and customer-facing roles.
• Passion for delivering excellent customer service.

Responsibilities

• Resolving general maintenance issues like plumbing and electrical work.
• Responding to Health and Safety calls and logging maintenance issues.

Skills

Customer Service

General Maintenance

Plumbing

Electrical Work

Education

Full Driving Licence

Job description

Hours and Rota: 37.5 hours per week. The role requires working an 8-hour shift between 8am and 8pm, Monday to Sunday.

Salary: £28,958 - £35,039 per annum (depending on experience), plus bonus and benefits.

Essential: A full driving licence valid for driving in the UK.

What you`ll be doing as a Facilities Team Member:

• Resolving general maintenance issues, including basic plastering, window and door repairs, electrical changes, and basic plumbing.
• Responding to Health and Safety calls.
• Completing planned inspections and addressing remedial works.
• Logging maintenance issues and following up accordingly.

What we`re looking for in you:

• A passion for delivering excellent customer service, with the student experience at the forefront.
• Experience in general maintenance, with desirable skills in plumbing and electrical work.
• Experience in a customer-facing role.

What You`ll Get in Return:

• A discretionary annual bonus.
• 25 days of paid holiday, with an holiday buying scheme and 5 additional days for long service.
• A generous pension scheme with employer contributions between 5% and 11%.
• Health and wellbeing benefits, including Healthcare Cash Plan, Employee Assistance Programme, Wellbeing platform, and Gym benefits.
• Enhanced Family Leave: 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
• Other benefits: ShareSave scheme, Employee Life Assurance, discounts portal, and more.

About Unite Students:

Founded in 1991, Unite Students is a FTSE 100 company and the UK's largest provider of purpose-built student accommodation, with over 70,000 students across 23 cities.

Our Values:

• Instinctive inclusion: We prioritize creating an inclusive environment where everyone belongs.
• People make us: Employees, students, and neighbours contribute to our thriving community.

Join Us:

We embrace individuality and focus on building inclusive, collaborative teams. We are committed to development and professional growth, striving to create a home for success for both employees and students. Join us to help build better experiences for our students.

Safeguarding:

All new employees will undergo a basic criminal record check prior to employment, at the company's expense. Employment is contingent upon a satisfactory check result.

If this position excites you, we look forward to your application!

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