Facilities Team Member

Unite Foundation; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Facilities Team Member to ensure a safe and welcoming environment for students. This role involves resolving maintenance issues, responding to health and safety calls, and delivering exceptional customer service. With a focus on teamwork and inclusion, the company offers a supportive workplace culture and a range of benefits, including generous holiday allowances and a pension scheme. If you are passionate about creating positive experiences and have a knack for maintenance, this opportunity is perfect for you.

Benefits

Discretionary annual bonus

25 days’ paid holiday

Generous pension scheme

Healthcare Cash Plan

Employee Assistance Programme

Wellbeing platform

Gym benefit

Enhanced Family Leave

Annual ShareSave scheme

Employee Life Assurance

Qualifications

• Passionate about delivering top customer service and resolving maintenance issues.
• Experience in general maintenance with basic plumbing and electrical skills.

Responsibilities

• Resolve general maintenance issues including plumbing and electrical changes.
• Respond to Health and Safety related calls and complete inspections.

Skills

Customer Service

General Maintenance

Basic Plumbing

Basic Electrical Skills

Job description

Facilities Team Member

Location: London E1 Area

Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.

Salary: £28,958 - £34,939 per annum (depending on experience), plus bonus and benefits

Essential: A full driving licence valid for driving in the UK

What you’ll be doing as a Facilities Team Member

• Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
• Responding to any Health and Safety related calls
• Completing planned inspections and rectifying any remedial works
• Logging any maintenance issues and following up accordingly

What we’re looking for in you

• The student experience is at the forefront of everything we do, so you’ll be passionate about delivering top customer service
• You’ll have experience working within general maintenance, with basic plumbing and electrical skills desirable
• You’ll have experience within a customer-facing role

What You’ll Get in Return

• A discretionary annual bonus so you can share in the company’s success
• 25 days’ paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform, and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal, and more!

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy, healthy organisation, we have to work hard to ensure inclusion isn’t just what we do but who we are.

People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We’re proud to be an employer that embraces individuality, and we’re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what’s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.

As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.

If this position sounds exciting to you, we would love to receive your application!