Facilities Team Leader

Unite Foundation; London; On-site; GBP 35,000 - 42,000; Full time

Job summary

An established industry player is seeking a Facilities Team Leader to deliver high-quality maintenance services in a vibrant student accommodation environment. In this pivotal role, you will manage a dedicated team, ensuring a safe and efficient living space for students. Your leadership will drive performance and enhance the student experience, while you contribute to sustainability initiatives. Join a company that values diversity and offers excellent growth opportunities, making a real impact in the lives of students.

Benefits

Discretionary Annual Bonus

25 Days Holiday

Generous Pension Scheme

Health and Wellbeing Support

Enhanced Family Leave Policies

Life Assurance

Employee Assistance Programme

Gym Benefits

Discounts and More

Qualifications

• Experience in property management and maintenance services.
• Ability to lead a team and manage tasks effectively.

Responsibilities

• Oversee maintenance tasks and ensure compliance checks.
• Lead and develop a motivated Facilities Team.

Skills

Maintenance Tasks (Electrical, Plumbing, Joinery)

Leadership Skills

Communication Skills

Organizational Skills

Customer Service Orientation

Job description

Location: London (South)

Salary: £35,471 - £41,201 per annum (depending on experience), plus bonus and benefits

Hours: 37.5 hours per week. Facilities Team Leaders work 5 days out of 7, between 8am and 8pm. Weekends on a rota basis.

Keep Home Running

Are you experienced in delivering high-quality planned and reactive maintenance services in a property management environment, with a focus on customer satisfaction? Join us in an exciting role with a company that values and rewards your potential.

About Us

We are Unite Students, a FTSE 100 company and the UK's leading provider of purpose-built student accommodation. We seek dedicated individuals to join our Customer Operations team as Facilities Team Leaders to deliver outstanding service to our students.

You will oversee a team of Facilities Team Members, ensuring a well-maintained, safe, compliant, and efficient environment. Your responsibilities include managing maintenance tasks and providing responsive, world-class service.

Your Responsibilities

• Support the Facilities Manager in building and developing a motivated, engaged, high-performance team.
• Delegate tasks, set targets, and support team training and development.
• Take ownership of your team's responsiveness to student issues.
• Participate in performance management and personal development plans.
• Perform Facilities Team Member duties when needed.
• Ensure compliance checks are completed accurately and on time.

You will also lead your team to:

• Assist with general maintenance, deliveries, furniture movement, and groundskeeping.
• Address basic maintenance issues with a proactive attitude.
• Support the engineering team in maintaining properties.
• Conduct regular safety and cleanliness checks.
• Contribute to sustainability initiatives for net-zero carbon accommodation.

Candidate Requirements

• Full UK driving license.
• Experience or knowledge of maintenance tasks such as electrical, decorating, plumbing, or joinery.
• Ability to lead in the absence of the Facilities Manager.
• Capability to balance compliance with providing excellent student experiences.
• Effective delegation, communication, and organizational skills.
• Ability to remain calm under pressure and pay attention to detail.
• Confidence to work independently or as part of a team.
• Respect for diversity and inclusion.

Benefits

• Discretionary annual bonus.
• 25 days' holiday plus holiday buying scheme, with extra days for long service.
• Generous pension scheme (5%-11% employer contributions).
• Health and wellbeing support, including healthcare plans, Employee Assistance Programme, wellbeing platform, and gym benefits.
• Enhanced family leave policies.
• Additional benefits like ShareSave, Life Assurance, discounts, and more.

About Unite Students

Founded in 1991, we are the UK's largest provider of purpose-built student accommodation, operating in 23 locations with over 70,000 students. We value diversity, inclusion, and professional development.

Our Commitment

We foster an inclusive culture where everyone belongs, respecting individual differences and promoting a collaborative environment. We are rated Gold in Investors in People and aim to provide excellent growth opportunities.

Safeguarding

All new employees will undergo a criminal record check, with costs covered by us. Employment is contingent upon satisfactory clearance.

Next Steps

If this role excites you, please apply by providing your name and email address as instructed.