Facilities Reporting & Compliance Coordinator

OCS

Glasgow

On-site

GBP 24,000 - 30,000

Full time

2 days ago

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Job summary

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

We are seeking a detail-oriented administrator to provide reporting, update client and internal systems on time, respond to chases/escalations within SLAs, and help ensure contractual requirements are met.

Qualifications

Experience working within facilities management (desirable).
Strong MS Office suite experience including Excel.
Experience using CAFM or other management systems.
Prior experience in a similar role (desirable).
Knowledge of Concept Evolution and Sharepoint (desirable).

Responsibilities

Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements.
Ensure client and internal systems are updated within set timescales throughout the life of the job.
Respond to all customer chases/escalations within internal SLAs.
Closing of tasks appropriately.
Produce relevant information and updates required for inclusion in client/contract reports.
Mitigate risk against performance penalties for failures by ensuring all applications and invoices are submitted on time. In line with contractual requirements.