Facilities & Reception Assistant – Jersey Office

CO_SNFSL Apex Group Fiduciary Services Limited; United Kingdom, United Kingdom; On-site; GBP 21,000 - 28,000; Full time

Job summary

Apex Group is seeking a dedicated Facilities Assistant to join the Facilities Team at our Jersey IFC5 offices. You will deliver day-to-day facilities services and provide cover for the reception, ensuring smooth operation of the office.

The role requires strong customer service, teamwork, and practical knowledge of MS Office. The position is on-site with some coverage responsibilities; training is provided and health and safety are priorities.

Qualifications

• Strong customer service skills and experience.
• Team player within a high-quality customer service operation.
• Knowledge of the Facilities Industry is beneficial (training provided).
• Self-motivated, adaptable, and able work under pressure to balance deadlines.
• Good working knowledge of MS Office applications (Outlook, Teams, Excel and Word).

Responsibilities

• Receive, sort, log and distribute mail to the appropriate teams.
• Booking daily couriers as required – including local hand deliveries.
• Assist with stationery orders to replenish items.
• Monitor the Facilities ServiceDesk and complete requests within the set time frames.
• Adhere to all company & client policies, procedures, site rules and regulations.
• Comply with all company procedures relating to Health & Safety and safe working practices.
• Work closely with the receptionists to ensure reception desk is manned and operating to agreed times.
• This will include lunchtime and holiday cover.
• A professional telephone manner and smart appearance for these periods will be required.
• Assist the filing team when required with moving archive boxes.

Skills

Customer service

Team player

Facilities industry knowledge

Self-motivated

MS Office skills

Job description

Apex Group is seeking a dedicated Facilities Assistant to join the Facilities Team at our Jersey IFC5 offices. You will deliver day-to-day facilities services and provide cover for the reception, ensuring smooth operation of the office.

The role requires strong customer service, teamwork, and practical knowledge of MS Office. The position is on-site with some coverage responsibilities; training is provided and health and safety are priorities.