Facilities Operations Team Lead

Raymond James UK; Greater London, Chelmsford; On-site; GBP 28,000 - 36,000; Full time

Job summary

Raymond James UK is seeking a Facilities Services & Post Room Coordinator to support the Head of Facilities Services in delivering efficient, high‑quality operational services across head office and regional locations. You will manage mail, prepare meeting rooms, maintain service logs, respond to internal requests, and liaise with Royal Mail and providers.

You will also administer the P2P system to support procurement of office supplies and services.

Qualifications

• Proven experience in a team supervisory role.
• Experience working with postal, courier, and online booking platforms.
• Knowledge of access control administration.
• Strong organisational and analytical skills with ability to maintain accurate information systems.
• Excellent communication skills, both verbal and written.
• Ability to prioritise tasks, use initiative and work under pressure.

Responsibilities

• Manage incoming mail and electronic mail; distribute within timelines.
• Prepare client meeting rooms and arrange room setups.
• Maintain daily service logs and spreadsheets.
• Respond to internal Facilities requests; liaise with Royal Mail and other providers.
• Administer the purchase‑to‑pay (P2P) system for procurement of office supplies and services.
• Collaborate with Facilities team to resolve regional queries and support office moves or closures.

Job description

Raymond James UK is seeking a Facilities Services & Post Room Coordinator to support the Head of Facilities Services in delivering efficient, high‑quality operational services across head office and regional locations. You will manage mail, prepare meeting rooms, maintain service logs, respond to internal requests, and liaise with Royal Mail and providers.

You will also administer the P2P system to support procurement of office supplies and services.