Facilities Operations Manager

CV Bay Ltd; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A community-focused facilities management company in Birmingham is seeking a Facilities Operations Manager to oversee daily site operations. You will be responsible for ensuring efficient management of resources, staff, and customer service while implementing operational policies and compliance with health and safety regulations. The ideal candidate will have experience in managing busy sites and relevant health and safety training.

Benefits

25 days holiday

Pension plan

Death in Service benefits

Company laptop

Company credit card if needed

Free on-site parking

Qualifications

• Experience in managing resources, staff, and customer service.
• Knowledge of operational policies and procedures.
• Ability to handle inventory control and budget management.

Responsibilities

• Oversee daily operations of the wholesale market.
• Recruit and train a team of employees.
• Ensure compliance with health and safety regulations.

Skills

Experience running a busy site

Health and safety training (IOSH Minimum)

Job description

Overview

Facilities Operations Manager

Salary: GBP40–50,000 per annum

A discretionary bonus may also be payable (up to 20%) and may be calculated by the performance against Key Performance Indicators assessed through appraisal.

Benefits

Benefits: 25 days / Pension / Death in Service / Laptop / Company credit card if needed / free on site parking

Reports to

Reports to: General Manager

Hours

Full–time 40 hours: (phone number removed)pm (you can start between 6–7am) include working 2 nights per week covering trading hours (3.30am – 11.30am), one in four Saturdays covering trading hours (3.30am – 9.30am)

Role Summary

We have an exciting opportunity to join a large site based in Birmingham, which is owned by Birmingham City Council and is used by thousands of people each day and is a massive part of the community.

You will oversee the daily operations of our site, ensuring efficient and effective management of resources, staff, and customer service. This role involves strategizing, implementing, and maintaining processes to enhance productivity and ensure the smooth running of the site and managing the tenants.

Key Responsibilities

• Oversee the daily operations of the wholesale market.
• Develop and implement operational policies and procedures.
• Ensure compliance with industry regulations and company standards.
• Recruit, train, and supervise a team of employees.
• Conduct regular performance reviews and provide feedback.
• Foster a positive work environment and promote teamwork.
• Manage inventory levels to ensure adequate stock without overstocking.
• Coordinate with suppliers to ensure timely delivery of goods.
• Implement inventory control systems to minimize waste and loss.
• Working closely with tenants and the contractors.
• Address customer complaints and issues promptly and effectively.
• Prepare and manage operational budgets.
• Monitor financial performance and implement cost–saving measures.
• Ensure the market is clean, safe, and well–maintained.
• Coordinate maintenance and repair activities.
• Ensure compliance with health and safety regulations.

Experience

• – Experience running a busy site dealing with both soft and hard services
• – Health and safety training ( IOSH Minimum )