Facilities & Operations Coordinator

Redkite Solicitors; Swansea, Carmarthen, Brecon, Whitland; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join Redkite Solicitors as part of our business services team in a hands-on operational role that demands energy and adaptability. You will lead a dedicated team while ensuring that our facilities run smoothly, directly impacting client satisfaction and team performance. This position offers varied responsibilities, including managing office operations, health and safety protocols, and providing exceptional support across all locations.

Qualifications

• Physically capable for varied tasks.
• Previous experience managing a team required.
• Practical and reliable in administration roles.

Responsibilities

• Lead and support a team of up to 10 Administration Assistants.
• Manage recruitment, onboarding, and training for the team.
• Ensure that offices are operational, clean, and prepared for clients.

Skills

Supervisory Experience

Organizational Skills

Hands-On Capabilities

Driving

Adaptability

Job description

Are you someone who thrives on variety, enjoys being hands-on, and prefers an active, on-the-move role over a traditional desk job?

This is your opportunity to be the driving force that keeps our offices running smoothly, looking great, and ready to support our people and clients. No two days will be the same in this hands-on, people-focused, and fast-moving role.

Redkite Solicitors prides itself on being able to offer a broad range of legal services that are able to meet the diverse needs of its clients. Our firm has been providing legal advice to individuals, families and businesses in our communities since 1898 and we are here for our clients every step of the way. We are a forward-looking, ever-expanding firm and are proud to be an employer of choice for our staff members.

️ Please note: This is a role within our business services team and not a pathway into a legal or fee-earning position. If you’re looking to build a rewarding career in operations and play a vital role in keeping the firm running smoothly, we’d love to hear from you.

What You’ll Be Doing:

• Lead and support a team of up to 10 Administration Assistants.
• Oversee recruitment, interviews, and onboarding of new team members.
• Carry out 1-1s, probation reviews, and PDRs to drive team development.
• Manage rotas, flexible working requests, holiday cover, and absence processes.
• Promote a positive team culture and provide hands-on training across office service functions.
• Office & Facilities Management
  • Ensure all offices are clean, professional, and client-ready.
  • Carry out physical tasks: setting up furniture, reorganising layouts, preparing collaboration days, supporting events, and facilitating office moves.
  • Liaise with suppliers, manage petty cash, and support departmental requests.
  • Act as the go-to person for all things operational—keeping everything running like clockwork
• Health & Safety
  • Oversee daily, weekly, and monthly H&S checks (including fire alarms, water temperatures, defibrillators, emergency lighting).
  • Deliver fire drills, manage first aid/fire marshal training, and complete risk assessments with follow-ups.
  • Keep safety boards and evacuation plans up to date in each office
• IT & Equipment Support
  • Support new starters with desk setup and IT onboarding.
  • Manage equipment installations—screens, docking stations, phones—and resolve basic kit queries
• Projects, Events & Marketing
  • Coordinate internal events, marketing material distribution, and support firm-wide initiatives.
  • Assist with local marketing activities and manage branded materials and signage.
• Reception & Admin Support
  • Step in to cover reception and admin when needed—ensuring business continuity and top-level client service.

Who We’re Looking For:

• Physically Capable & Hands-On: This is not a desk job. You’ll be lifting, moving, travelling between offices, and responding quickly to varied requests.
• Previous Supervisory Experience: Whether in facilities, hospitality, cinemas, logistics, or events—if you’ve managed people and led from the front, we want to hear from you.
• Practical, Organised & Reliable: You’ll need to juggle tasks, manage your time and your team, and keep our environments running seamlessly.
• Full Clean Driving Licence: Travel across our offices in Swansea, Carmarthen, Brecon, and Whitland is required Expenses paid.
• Energy & Adaptability: Bring initiative, positivity, and the ability to react and respond calmly to whatever the day throws at you.

What is in it for you?

This is a genuinely varied role with real autonomy and the opportunity to make a meaningful impact. You’ll be part of a collaborative, down-to-earth team that supports one another across locations. It’s a chance to join a growing firm that truly values operational excellence, client service and creating exceptional working environments.

We’re committed to creating a supportive, inclusive, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, boldness, excellence and teamwork — and we want you to thrive as part of that.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients.