People Operations Coordinator

Cascaseeventphotography; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen People Operations Coordinator, der die HR- und Payroll-Prozesse unterstützt. In dieser Rolle sind Sie der erste Ansprechpartner für HR-Anfragen und verantwortlich für den Onboarding-Prozess neuer Mitarbeiter. Sie arbeiten eng mit einem dynamischen Team zusammen, um einen hervorragenden Service zu bieten und HR-Operationen zu optimieren. Wenn Sie eine proaktive, organisierte Person mit einer Leidenschaft für HR sind, könnte dies die perfekte Gelegenheit für Sie sein. Werden Sie Teil eines Teams, das Vielfalt und Inklusion schätzt und die Entwicklung seiner Mitarbeiter fördert.

Qualifications

• Erfahrung in einem HR-Team ist erforderlich.
• Kenntnisse in der Lohnabrechnung sind vorteilhaft.

Responsibilities

• Erster Ansprechpartner für HR-Anfragen.
• Verantwortung für den Onboarding-Prozess neuer Mitarbeiter.
• Vorbereitung von Vertragsänderungen und Pflege des HR-Systems.

Skills

Kommunikation

Organisationsfähigkeiten

Kundenorientierung

Problemlösungsfähigkeiten

Detailgenauigkeit

Education

Bachelorabschluss oder gleichwertige Erfahrung

Tools

HR-Informationssysteme

Payroll-Systeme

Job description

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About Us

Successful businesses rely on a unique set of ideas and people. We help our clients protect and develop those vital assets, unlocking possibilities for future success.

From iconic brands and leading multinationals to pioneering start-ups, we are proud to work with a huge range of inspiring clients, helping them to turn their ideas into reality and get the best from - and for - their people.

Our people are not only exceptional at what they do, they also enjoy doing it and consistently give their best to a firm they're proud to be part of. This stems from our firm culture and our ethos of bravery and kindness. That ethos runs through everything we do, from our approach to recruitment, business practices, and DEI activities to the day-to-day environment in our office and our relationships with clients.

About The Team

This role is part of the Human Resources team which comprises 30 people, working across several specialisms. The team works closely together to provide a great experience for those working at Lewis Silkin, covering all aspects of the employee lifecycle.

About The Role

Working within the People Operations and wider HR Team, this role supports the day-to-day delivery of HR and Payroll processes and proactively works with other members of the team when action is required in their client groups. This is a generalist role that offers exposure to HR information systems, employee life cycle, payroll, and operational HR. You will be responsible for providing superior customer service and resolving HR Operations queries in a timely and effective manner. To succeed, you need to be thoughtful, resourceful, team-driven, and customer-focused.

Key Duties And Responsibilities

• Act as the first point of contact for HR queries.
• Ownership of the new joiner/onboarding process, including drafting offer letters and contracts, creating system records, liaising with relevant departments to ensure IT equipment and accounts are set up accordingly.
• Arranging leaver details, including liaising with the relevant HR Manager/Officer, and feeding relevant information into payroll.
• Preparation of contractual change paperwork (e.g., change in hours, role, location, promotion).
• Providing guidance to staff regarding payroll, handling firm-wide payroll queries, and carrying out regular reconciliation.
• Providing day-to-day HR guidance on policies, procedures, and processes.
• Maintaining the HR system and ensuring information is inputted accurately and promptly, including changes to salary, hours, benefits, personal details.
• Responding to queries in a timely manner.
• Ensuring processes are documented and focusing on efficiencies and improvements.
• Supporting colleagues during peak work periods or absences.

Compliance

• Ensuring pre-employment screening is completed, issues are escalated timely, including right to work checks.
• Ensuring accuracy and compliance with local legislation and statutory requirements.
• Maintaining good housekeeping regarding staff files.
• Auditing data within HR systems with the wider HR team.

About You

The successful candidate must have a professional manner and first-class communication skills. They should be highly organized, proactive, able to work independently, and enjoy working in a busy, fast-paced environment. Flexibility and a cooperative attitude are essential.

Desired Experience

• Experience working in an HR team environment.
• Experience working with Payroll.
• Experience with HR Systems.

Desired Skills And Abilities

• Customer-focused with confident communication skills at all levels.
• Curious mindset and problem-solving skills.
• Strong attention to detail.
• Excellent organizational skills and ability to work under pressure.
• Understanding of a busy HR function's activities.
• Basic payroll knowledge (e.g., statutory payments, HMRC checks).
• Commitment to confidentiality of sensitive data.

Additional Information

At Lewis Silkin, our ethos is to do the best for our clients, our people, and our communities. We value diversity and an inclusive workplace that fosters ideas, perspectives, and skills. We support candidates through the recruitment process and are committed to accessibility and flexible working. For adjustments or inquiries, contact our recruitment team.