Facilities Operations & Compliance Specialist

CBRE Local UK; Newport; On-site; GBP 32,000 - 52,000; Full time

Job summary

CBRE is seeking an Assistant Facilities Manager for a client site in Newport. You will provide a comprehensive FM service across all disciplines, support the Contract Manager, and maintain detailed records. The role involves coordinating subcontractors, ensuring compliance, and delivering high customer satisfaction.

Join CBRE to work with client teams, regional colleagues, and supplier partners, overseeing day-to-day operations, reporting, and site safety procedures.

Qualifications

• Experience within facilities management, contract support, or a similar operational environment.
• Strong stakeholder management and customer service skills.
• Experience managing subcontractors, compliance activities, and service delivery across multiple workstreams.
• Knowledge of health and safety compliance requirements and facilities management processes.
• Strong organisational skills and the ability to manage multiple priorities.

Responsibilities

• Provide a comprehensive and flexible facilities management service across all FM disciplines for the Newport client.
• Support the Contract Manager in day-to-day site management and overall contract delivery.
• Maintain concise records of all CBRE managed services transactions and liaise with the Contract Manager and client representatives.
• Work with client and CBRE teams to ensure smooth delivery and high customer satisfaction.
• Manage supply chain partners including cleaning, catering, mechanical and electrical services, front of house, and security.
• Coordinate maintenance visits and ensure RAMS and documentation are in place before visits.
• Prepare weekly and monthly client reports and participate in client meetings.

Skills

Stakeholder management

Customer service

Subcontractor management

Health & safety knowledge

Report writing

MS Office

Job description

CBRE is seeking an Assistant Facilities Manager for a client site in Newport. You will provide a comprehensive FM service across all disciplines, support the Contract Manager, and maintain detailed records. The role involves coordinating subcontractors, ensuring compliance, and delivering high customer satisfaction.

Join CBRE to work with client teams, regional colleagues, and supplier partners, overseeing day-to-day operations, reporting, and site safety procedures.