Facilities & Operations Assistant – Multi-Site

Herts Legal Service - Hertfordshire County Council; Stevenage; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hertfordshire County Council is seeking a Facilities Assistant to support campus sites with a focus on safe, clean and welcoming spaces. The role includes basic maintenance, compliance testing and coordinating access for contractors across multiple sites in Stevenage and beyond.

You will work as part of a dedicated Facilities Management team, handling room setups, furniture moves, waste management, and day-to-day helpdesk tasks while maintaining high standards of housekeeping.

Qualifications

• Excellent customer service and pride in delivering high-quality service.
• Organised with ability to manage a varied workload.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Basic maintenance tasks including some painting.
• Weekly/monthly compliance testing.
• Assist with access for contractors for maintenance, PPM and Compliance.
• Liaise with Senior Facilities Officer and FM helpdesk.
• Set up rooms for events.
• Build furniture as required.
• Assist with basic cleaning and housekeeping.
• Grounds maintenance, horticulture and litter picking.
• Key holder and porterage duties including deliveries.
• Support waste management including cardboard and confidential waste.
• Participate in emergency evacuation procedures and business continuity.
• Provide support at other Hertfordshire sites as required.

Skills

Customer service

Organisation & workload

Communication

Microsoft Office

Problem solving

Tools

Microsoft Office

Excel

Job description

Hertfordshire County Council is seeking a Facilities Assistant to support campus sites with a focus on safe, clean and welcoming spaces. The role includes basic maintenance, compliance testing and coordinating access for contractors across multiple sites in Stevenage and beyond.

You will work as part of a dedicated Facilities Management team, handling room setups, furniture moves, waste management, and day-to-day helpdesk tasks while maintaining high standards of housekeeping.