Facilities Assistant

Herts Legal Service - Hertfordshire County Council; Stevenage; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hertfordshire County Council is seeking a Facilities Assistant to support campus sites with a focus on safe, clean and welcoming spaces. The role includes basic maintenance, compliance testing and coordinating access for contractors across multiple sites in Stevenage and beyond.

You will work as part of a dedicated Facilities Management team, handling room setups, furniture moves, waste management, and day-to-day helpdesk tasks while maintaining high standards of housekeeping.

Qualifications

• Excellent customer service and pride in delivering high-quality service.
• Organised with ability to manage a varied workload.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Basic maintenance tasks including some painting.
• Weekly/monthly compliance testing.
• Assist with access for contractors for maintenance, PPM and Compliance.
• Liaise with Senior Facilities Officer and FM helpdesk.
• Set up rooms for events.
• Build furniture as required.
• Assist with basic cleaning and housekeeping.
• Grounds maintenance, horticulture and litter picking.
• Key holder and porterage duties including deliveries.
• Support waste management including cardboard and confidential waste.
• Participate in emergency evacuation procedures and business continuity.
• Provide support at other Hertfordshire sites as required.

Skills

Customer service

Organisation & workload

Communication

Microsoft Office

Problem solving

Tools

Microsoft Office

Excel

Job description

Job Title: Facilities Assistant

Starting Salary: £26,016 opportunity to progress to £26,427 per annum

Hours:37

Location:Stevenage Campus Base - with regular travel to other HCC sites

Contract Type: Permanent

Directorate:Resources

About The Team

Supporting the main campus sites and other smaller sites around the County. Fantastic opportunity to become part of a dedicated and diverse Facilities Management team that plays a vital role in supporting our organisation. The team works behind the scenes to ensure our buildings, services and workspaces remain safe, efficient and welcoming for staff, visitors and service users alike.

About The Role

• Basic maintenance tasks including some painting.
• Weekly/monthly compliance testing.
• Assisting with access for contractors for maintenance, PPM and Compliance,
• Liaising with Senior Facilities Officer and FM helpdesk.
• Set up rooms for events.
• Build furniture as required.
• Assist with basic cleaning.
• Grounds maintenance, weeding and litter picking.
• Moto X track maintenance at West Hyde.
• Key holder.
• Supporting the day-to-day operation of the Goods in Function, including receiving and distributing deliveries.
• Respond to facilities requests raised through the Helpdesk and Site Management.
• Furniture moves and general porterage duties, including heavy lifting.
• Supporting waste management activities, including the collection and disposal of cardboard and confidential waste.
• Participate in emergency evacuation procedures and support business continuity arrangements.
• Maintain high standards of housekeeping across all facilities areas.
• Ensuring excess confidential wastepaper is secured.
• Providing support at other Hertfordshire sites as required.

About you

• Has excellent customer service skills and takes pride in delivering a high-quality service
• Is organised, reliable and able to manage a varied workload
• Has strong communication and interpersonal skills
• Is Confident using Microsoft Office applications, particularly word and excel
• Possesses good problem-solving skills and a proactive approach
• Understands health and safety requirements within a facilities environment
• Can undertake manual handling ad physical tasks, including lifting and moving furniture
• Can work effectively with confidential information
• Knowledge of health and safety
• Holds a full, clean driving license
• Basic DIY skills

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation.

We are not able to offer sponsorship at this time for this role.

This job role is Level 4 . Please locate the job profile here: job profiles - Operational services

To hear more about this opportunity please [e-mail] or [e-mail] for an informal discussion about the role.

Interview Date: 24th September 2026

Additional Information

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly‑created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be aDisability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Driving Required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).Further information about the legal requirement can be found here.