Facilities Officer

Grosvenor

Reading

On-site

GBP 26,000 - 36,000

Full time

3 days ago
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Benefits offered by this job

Paperless payslips portal
Equal Opportunities Employer
On-site role

Job summary

Grosvenor Services is seeking a Facilities Officer (Hard Services) to oversee safe, compliant operation of building services across the estate. You will perform non-technical PPM, assist with reactive maintenance, and support compliance and safety programs on-site.

You will coordinate with occupiers, contractors and service providers to maintain high standards of building maintenance and customer service. This role is onsite in the UK with a focus on reliability and safety.

Qualifications

  • Facilities Management or Property Maintenance experience.
  • Routine PPM inspection experience.
  • Minor maintenance and repair capabilities.
  • Understanding of statutory compliance requirements.
  • CAFM system experience.
  • Customer-facing experience.
  • Emergency lighting testing knowledge.
  • Building fabric maintenance knowledge.
  • Health & Safety legislation familiarity.
  • Organisational and communication skills.
  • Record keeping and reporting.
  • Problem solving.

Responsibilities

  • Deliver non-technical planned preventive maintenance (PPM) activities.
  • Undertake minor reactive maintenance works.
  • Support statutory compliance requirements and ensure facilities remain safe and functional.
  • Act as on-site representative for Hard Services, coordinating with occupiers, contractors and service providers.
  • Manage contractor access on site and monitor performance and compliance.
  • Respond to facilities requests and support Building occupants.
  • Maintain CAFM records and documentation; support audits and inspections.
  • Uphold health, safety and environmental policies and reporting.
  • Escort contractors on site and issue permits where authorized.

Skills

Facilities management
Customer-facing experience
Health & safety awareness
Documentation & reporting
Organization & prioritisation
Problem solving
Communication
Emergency lighting testing
CAFM system experience

Education

GCSEs or equivalent (Maths & English)
Full UK Driving Licence

Tools

CAFM system

Job description

Job Type: Permanent

Rate: £30,000 per annum

Start Date: ASAP

Days Required: Monday to Friday

Hours: 40 hours / week

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Services unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.

Grosvenor Services is an Equal Opportunities Employer

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Security unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.

Grosvenor Security is an Equal Opportunities Employer.

About the Role

The Facilities Officer (Hard Services) is responsible for supporting the safe, compliant and efficient operation of building services across the estate. The role will deliver non-technical planned preventative maintenance (PPM) activities, undertake minor reactive maintenance works, support statutory compliance requirements and ensure facilities remain safe, functional and fit for purpose. The post holder will act as a key on-site representative for Hard Services, working closely with occupiers, contractors and service providers to ensure high standards of building maintenance and customer service are maintained.

Planned Preventative Maintenance (PPM)
  • Water hygiene flushing regimes
  • Domestic water temperature monitoring
  • Emergency lighting function tests
  • Meter readings
  • Compliance inspections and audits
  • Maintaining CAFM records

Activities are not limited to the above

Reactive Maintenance
  • Minor joinery and fabric repairs
  • Door and lock adjustments
  • Basic decorating and making good works
  • Replacement of lamps

Activities are not limited to the above

Compliance Support
  • Complete compliance checks and inspections
  • Maintain accurate records and documentation
  • Assist with audits
  • Support health and safety inspections
  • Identify and report compliance risks
  • Monitor contractor compliance activities
Contractor Management
  • Escort contractors on site
  • Issue permits where authorized
  • Monitor contractor performance
  • Ensure contractor compliance
Customer Service
  • Respond to facilities requests
  • Support Building occupants
Health, Safety & Environmental Responsibilities
  • Work in accordance with H&S policies
  • Report incidents and near misses
  • Maintain safe working areas
  • Support sustainability initiatives
Person Specification
  • Facilities Management or Property Maintenance experience
  • Routine PPM inspection experience
  • Minor maintenance and repair experience
  • Understanding of statutory compliance requirements
  • CAFM system experience
  • Customer-facing experience
  • Emergency lighting testing
  • Building fabric maintenance
  • Health & Safety legislation
  • Basic M&E knowledge
  • Organisation
  • Work prioritisation
  • Communication
  • Record keeping and reporting
  • Problem solving
Essential Qualifications
  • GCSEs or equivalent including Maths and English
  • Full UK Driving Licence (if required)
Desirable Qualifications
  • IOSH Working Safely or Managing Safely
  • First Aid at Work
  • Fire Safety Awareness
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