Facilities technician UK

Grosvenor Services; Reading; On-site; GBP 35,000 - 40,000; Full time

Job summary

Grosvenor Services is seeking a Facilities Technician to support safe, compliant operation of building services across the Reading area. The role includes PPM delivery, minor reactive maintenance, and coordination with contractors on site.

You will be the on-site Hard Services representative, ensuring safety, efficiency and high standards of customer service while maintaining CAFM records and assisting with compliance activities.

Qualifications

• Facilities Management or Property Maintenance experience
• Routine PPM inspection experience
• Minor maintenance and repair experience
• Understanding of statutory compliance requirements
• CAFM system experience
• Customer-facing experience
• GCSEs or equivalent including Maths and English (essential)

Responsibilities

• Deliver non-technical planned maintenance (PPM) activities.
• Undertake minor reactive maintenance works.
• Support statutory compliance requirements and maintain records.
• Act as on-site representative for Hard Services with contractors and service providers.
• Provide excellent customer service and stakeholder updates.

Skills

Organisation

Attention to detail

Work prioritisation

Communication

Record keeping and reporting

Problem solving

Microsoft Office

Education

GCSEs or equivalent including Maths and English

Full UK Driving Licence (if required)

Tools

CAFM system

Job description

Grosvenor Services

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Services unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Role: Facilities Technician

Location: Mobile - Reading Area

Job Type: Permanent

Rate: £35,000

Start Date: ASAP

Days Required: Monday to Friday

Hours: 40

Grosvenor Services

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Services unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.

Grosvenor Services is an Equal Opportunities Employer

Grosvenor Security

In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Security unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.

Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.

Grosvenor Security is an Equal Opportunities Employer.

About The Role

The Facilities Technician (Hard Services) is responsible for supporting the safe, compliant and efficient operation of building services across the estate. The role will deliver non-technical planned preventative maintenance (PPM) activities, undertake minor reactive maintenance works, support statutory compliance requirements and ensure facilities remain safe, functional and fit for purpose. The post holder will act as a key on-site representative for Hard Services, working closely with occupiers, contractors and service providers to ensure high standards of building maintenance and customer service are maintained.

Planned Preventative Maintenance (PPM)

• Water hygiene flushing regimes
• Domestic water temperature monitoring
• Emergency lighting function tests
• Fire door visual inspections
• Meter readings
• Plant room inspections
• Building condition checks
• Compliance inspections and audits
• Maintaining CAFM records

Activities are not limited to the above

Reactive Maintenance

• Basic plumbing repairs
• Minor joinery and fabric repairs
• Door and lock adjustments
• Furniture repairs
• Ceiling tile replacement
• Signage installation
• Basic decorating and making good works
• Replacement of lamps

Activities are not limited to the above

Compliance Support

• Complete compliance checks and inspections
• Maintain accurate records and documentation
• Assist with audits
• Support health and safety inspections
• Identify and report compliance risks
• Monitor contractor compliance activities

Contractor Management

• Escort contractors on site
• Issue permits where authorised
• Monitor contractor performance
• Ensure contractor compliance
• Report on service delivery issues

Customer Service

• Respond to facilities requests
• Provide stakeholder updates
• Support building occupants
• Promote excellent customer experience

Health, Safety & Environmental Responsibilities

• Work in accordance with H&S policies
• Conduct dynamic risk assessments
• Report incidents and near misses
• Maintain safe working areas
• Support sustainability initiatives

Person Specification

Essential Experience

• Facilities Management or Property Maintenance experience
• Routine PPM inspection experience
• Minor maintenance and repair experience
• Understanding of statutory compliance requirements
• CAFM system experience
• Customer-facing experience

Essential Knowledge

• Water hygiene monitoring
• Emergency lighting testing
• Building fabric maintenance
• Health & Safety legislation
• Permit-to-work awareness
• Basic M&E knowledge

Essential Skills

• Organisation
• Attention to detail
• Work prioritisation
• Communication
• Record keeping and reporting
• Problem solving
• Microsoft Office skills

Essential Qualifications

• GCSEs or equivalent including Maths and English
• Full UK Driving Licence (if required)

Desirable Qualifications

• IOSH Working Safely or Managing Safely
• Water Hygiene Awareness
• IWFM Level 2/3
• First Aid at Work
• Asbestos Awareness
• Fire Safety Awareness