Facilities Manager: Lead Multi-Site FM & Safety Excellence

Macro Group; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Macro Group is seeking an experienced Facilities Manager to lead the delivery of FM services across multiple client sites in Greater London. You will oversee supplier activities, manage contractors, and ensure compliance with HSE, quality and contract standards.

The ideal candidate demonstrates leadership, excellent stakeholder engagement, and strong communication skills in English. This is a hands-on role focused on safety, service quality and continuous improvement within a dynamic facilities

Qualifications

• Proven experience in Facilities Management or a related field.
• Previous leadership experience, with the ability to lead teams and manage service delivery effectively.
• Experience coordinating and engaging with multiple stakeholders.
• Strong interpersonal and communication skills, with the ability to build and maintain effective relationships at all levels.
• Fluency in English.

Responsibilities

• Oversee day-to-day operational activities of suppliers across multiple sites to meet standards and contractual requirements.
• Manage site contractors, monitor performance and ensure compliance with procedures and obligations.
• Report asset failures and coordinate timely resolutions with contractors.
• Ensure permits to work are obtained and safety rules followed.
• Conduct regular site inspections to identify health and safety risks and implement corrective actions.
• Audit and promote best practices in HSE, quality and technical requirements.
• Manage EcoOnline reporting, ensuring incidents are recorded, investigated and addressed.
• Ensure safe working practices and proper use of PPE by contractors.
• Conduct site inductions and maintain training records for contractors.
• Build and maintain relationships with stakeholders and building users to support communications and service delivery.
• Maintain high levels of customer service by responding to queries and reviewing processes to improve experience.
• Lead supplier meetings, monitor vendor performance and evaluate KPIs to meet service levels.
• Coordinate proactive and reactive maintenance activities to ensure operational continuity.
• Support Account Manager with reporting, performance reviews, and strategic insights.
• Undertake any other reasonable duties as required by management.

Skills

Leadership

Stakeholder management

Communication

FM experience

English fluency

Job description

Macro Group is seeking an experienced Facilities Manager to lead the delivery of FM services across multiple client sites in Greater London. You will oversee supplier activities, manage contractors, and ensure compliance with HSE, quality and contract standards.

The ideal candidate demonstrates leadership, excellent stakeholder engagement, and strong communication skills in English. This is a hands-on role focused on safety, service quality and continuous improvement within a dynamic facilities