Facilities & Operations Lead – Client Site & Safety

Macro; Reigate; On-site; GBP 26,000 - 38,000; Full time

Job summary

Macro is seeking a proactive Facilities Coordinator to provide administrative support across operations and maintenance at client sites in the UK. The role requires flexibility to work across multiple sites, with a minimum three days per week at the main office, and a strong emphasis on customer service, compliance, and safet

y. You will contribute to service delivery, manage site-related queries, and assist the Senior Operations Manager with projects while upholding Macro's safety-first culture.

Qualifications

• Experience in a customer-facing role is essential.
• Strong report-writing and communication skills.
• Proactive in recording routine property compliance checks.
• Ability to prioritise and plan workload and work on own initiative.

Responsibilities

• Undertake administrative duties across operational services for the account.
• Support Facilities Management activities and maintenance at Client’s sites and vacant sites.
• Undertake site visits and assist with health and safety matters.
• Manage access cards and oversee multiple contracts (e.g., Access Control, Security).
• Develop relationships with the client and support growth initiatives.
• Line manage the Facilities Coordinator.

Skills

Customer-facing experience

Report writing

Health and safety awareness

Task management

Clear communication

Flexibility

Job description

Macro is seeking a proactive Facilities Coordinator to provide administrative support across operations and maintenance at client sites in the UK. The role requires flexibility to work across multiple sites, with a minimum three days per week at the main office, and a strong emphasis on customer service, compliance, and safet

y. You will contribute to service delivery, manage site-related queries, and assist the Senior Operations Manager with projects while upholding Macro's safety-first culture.