Facilities Manager

ISS; Swindon; On-site; GBP 45,000 - 60,000; Full time

Job summary

ISS is seeking a Facilities Manager to lead integrated facilities management services across a portfolio of sites in Wiltshire and Gloucestershire. This is a mobile role with responsibility for delivering safe, compliant, and high-quality services while acting as the primary on-site point of contact for customer stakeholders.

You will manage multi-site operations, drive continuous improvement, recruit and develop teams, and ensure budgets and SLAs deliver value.

Qualifications

• Experience leading facilities management across multiple sites.
• Strong knowledge of health and safety compliance.
• Proven ability to recruit, train, and develop teams.
• Ability to manage budgets and drive value for money.
• Excellent stakeholder engagement and communication skills.
• Full UK driving licence required.

Responsibilities

• Lead integrated facilities management across Wiltshire and Gloucestershire.
• Oversee planned and reactive maintenance and soft services.
• Ensure compliance with Health & Safety legislation and promote safety culture.
• Manage budgets, SLAs, and cost controls.
• Develop operational teams and succession planning.
• Act as customer-facing representative and maintain strong client relationships.
• Monitor performance through audits and continuous improvement.

Skills

Leadership

Stakeholder management

Commercial awareness

Multi-site operations

Health & safety knowledge

Communication

Budgeting

People management

Education

IOSH Managing Safely

Job description

We are seeking a Facilities Manager to lead the delivery of integrated facilities management services across a portfolio of sites within the Wiltshire and Gloucestershire region.

This is a mobile role with responsibility for ensuring safe, compliant, and high-quality service delivery while acting as the key representative and point of contact for customer stakeholders., Lead the delivery of integrated facilities management services, including planned and reactive maintenance, engineering systems, cleaning, and soft services.

Build and maintain strong relationships with customer stakeholders, acting as a visible and trusted onsite partner.

Manage and develop operational teams, including recruitment, training, performance management, and succession planning.

Ensure full compliance with Health & Safety legislation and promote a strong safety culture across all sites.

Oversee service performance through audits, inspections, reporting, and continuous improvement initiatives.

Maintain accurate documentation, including maintenance records, health and safety files, and safe systems of work.

Manage budgets, financial targets, cost controls, and service level agreements to ensure value for money.

Act as the primary representative across allocated sites, ensuring service delivery expectations are consistently achieved.

We are looking for a customer-focused facilities professional with strong leadership experience, commercial awareness, and a proven ability to manage multi-site operations.

The successful candidate will drive continuous improvement, maintain service resilience, support team development, and ensure excellent customer satisfaction across all allocated locations., Management experience within the public sector or a similar environment delivering integrated facilities management services.

Strong leadership and organisational skills with the ability to set operational direction.

Experience managing technical infrastructure and building assets.

Experience overseeing soft FM services within workplace environments.

Strong understanding of relevant legislation, compliance standards, and industry regulations.

Effective stakeholder management skills, particularly during periods of change.

Customer-focused mindset with strong commercial awareness.

Excellent communication and influencing skills with the ability to engage stakeholders at all levels.

IOSH Managing Safely or equivalent Health & Safety qualification.

Full UK driving licence (car/car allowance provided).

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.