Facilities Manager

ZipRecruiter; Portsmouth; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Technical Facilities Manager to oversee the operational delivery of Facility Management services. This role involves ensuring compliance with health and safety standards, managing local staff, and coordinating with third-party suppliers to deliver exceptional service. The ideal candidate will have a strong background in facilities management, excellent people management skills, and a commitment to exceeding service level agreements. Join a dynamic team dedicated to enhancing operational efficiency and client satisfaction.

Qualifications

• Experience managing technical service delivery for facilities.
• Proficiency in CMMS and Microsoft Office tools.
• Strong customer service and communication skills.

Responsibilities

• Oversee operational delivery of Facility Management services.
• Ensure compliance with health and safety standards.
• Manage local staff and coordinate with third-party suppliers.

Skills

People management skills

Effective communication

Customer service

Knowledge of HSE standards

Teamwork

Meeting deadlines

Education

Engineering or technical qualification

5 years' experience in facilities management

Tools

CMMS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Technical Facilities Manager. The purpose of the role is to oversee the operational delivery of all Facility Management services with hands-on responsibilities.

Responsibilities and Daily Activities:

1. Ensuring compliance with legislative, Client, and CBRE Quality, Health, Safety, and Environmental requirements at site(s).
2. Coordinate with multi-site Facilities Manager to manage local client and CBRE budgets/forecasting and report any out-of-line situations.
3. Approve invoices, goods received notes, and statements for payment purposes.
4. Focus on delivering all FM Operations SLA's in accordance with KPI & Output measurements.
5. Coordinate with operations team and third-party suppliers to deliver service level agreements.
6. Support/Monitor third-party maintenance supplier activities and report any corrective works.
7. Work with local/central/third-party project managers to ensure integrated FM/projects delivery.
8. Report all accidents, occupational illnesses, and emergencies within 12 hours.
9. Ensure contractors operate within QHSE processes and client standards.
10. Conduct monthly SLA checks to support quarterly contract performance requirements.
11. Create and validate site procedures aligned with Honeywell standards.
12. Maintain the image and visual standards of the site(s).
13. Manage and develop local staff to maintain a motivated team.
14. Ensure effective communication within the team and with clients.
15. Coordinate operational delivery including cleaning, catering equipment, security, technical services, and contractors.
16. Ensure CMMS is used for all maintenance requests and manage asset registers and budgets.
17. Coordinate out-of-hours support when required.
18. Develop relationships with key clients and promote a 'One Team' approach.
19. Complete all reporting and participate in meetings.
20. Seek opportunities for scope increases and responsibilities through change control processes.

Qualifications and Experience:

• Engineering or technical qualification and experience managing technical service delivery for facilities (hard and soft services).
• Minimum of 5 years' experience in facilities management or equivalent qualification.
• People management skills and effective communication at all levels.
• Proficiency in Word, Excel, PowerPoint.
• Ability to work as part of a team and provide excellent customer service.
• Ability to meet deadlines and exceed SLAs.
• Knowledge of the Facilities Management industry and commercial awareness.
• Good understanding of HSE standards.
• Experience delivering technical services and projects on time.
• Experience in manufacturing/production environments preferred.
• Practical experience with supply partners for integrated service delivery.
• Customer service experience and communication skills.
• CMMS experience required.

About CBRE Global Workplace Solutions:

As a core part of CBRE, GWS provides end-to-end services across the building lifecycle, helping companies improve operations and reduce costs through facilities management, project management, real estate, energy, and sustainability services. Our teams support clients of all sizes across various industries.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with revenues of $23.9 billion in 2019 and over 100,000 employees. It is listed on the NYSE under "CBRE" and has received numerous industry accolades.

Application Process:

Your application will be reviewed by our Talent Resourcing Team. We will contact shortlisted candidates. Due to sponsorship costs, we cannot offer sponsorship for this role. No agencies please.

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