Facilities Manager

CBRE Enterprise EMEA; Portsmouth; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Technical Facilities Manager to oversee the operational delivery of Facility Management services in Portsmouth. This role involves managing compliance with health, safety, and environmental standards while coordinating with various teams to meet service level agreements. The ideal candidate will have a strong technical background, excellent people management skills, and experience in facilities management of both hard and soft services. Join a forward-thinking company that values innovation and teamwork, where your contributions will help shape the future of facility operations.

Qualifications

• Experience in managing technical service delivery for facilities.
• Proficiency in Microsoft Office tools and CMMS.

Responsibilities

• Oversee operational delivery of Facility Management services.
• Coordinate budgets and ensure compliance with quality standards.

Skills

People management

Communication skills

Technical service delivery

Knowledge of HSE standards

Deadline management

Education

Engineering or technical qualification

5+ years in facilities management

Tools

CMMS (Work Order Management)

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Facilities Manager.

The purpose of the role is to oversee the operational delivery of all Facility Management services with hands-on responsibilities, based in Portsmouth.

Responsibilities and daily activities:

• Ensure compliance with legislative, Client, and CBRE Quality, Health, Safety, and Environmental requirements.
• Coordinate budgets, forecasting, and report out-of-line situations with the multi-site Facilities Manager.
• Approve invoices and related documents for payment.
• Deliver all FM Operations SLA's in accordance with KPIs and output measurements.
• Coordinate with operations teams and third-party suppliers to meet service level agreements.
• Support and monitor third-party maintenance activities, reporting any corrective works.
• Work with project managers to ensure integrated FM/projects delivery.
• Report accidents, occupational illnesses, and emergencies within 12 hours.
• Ensure contractors operate within QHSE standards.
• Conduct monthly SLA checks supporting quarterly contract performance.
• Create site procedures aligned with Honeywell standards.
• Maintain the site's image and visual standards, addressing issues proactively.
• Manage and develop the local team, fostering motivation and communication.
• Understand customer requirements, address concerns, and keep clients informed.
• Coordinate operations including cleaning, catering, security, technical services, and subcontractors.
• Use CMMS to log maintenance and work requests.
• Manage asset registers, maintenance plans, and capital budgets.
• Coordinate out-of-hours support when needed.
• Develop relationships with key clients and promote a 'One Team' approach.
• Maintain professional image and brand consistency with central support.

Additionally, actively seek scope increases and responsibilities through change control processes.

Qualifications and Experience:

• Engineering or technical qualification with experience in managing technical service delivery for facilities.
• Minimum 5 years' experience in facilities management of hard and soft services, or equivalent qualification.
• People management and communication skills.
• Proficiency in Word, Excel, PowerPoint.
• Ability to meet deadlines and exceed SLA expectations.
• Knowledge of the Facilities Management industry and HSE standards.
• Experience delivering technical projects on time, preferably in manufacturing/production environments.
• Experience working with supply partners for seamless service delivery.
• Experience with CMMS (Work Order Management processes).

About CBRE GWS:

We provide end-to-end services to occupier clients across the building lifecycle, including facilities management, project management, real estate, and energy services. Our clients range from Fortune 500 companies to iconic buildings worldwide.

CBRE Group, Inc. is a leading real estate services and investment firm, publicly traded on the NYSE under 'CBRE'.

Application Process:

Our Talent Resourcing Team will review applications and contact shortlisted candidates. Sponsorship is not available for this role due to cost and resource considerations.

No agency applications accepted.

Note: Job titles may vary by location and contract specifics.