Facilities Manager

DCS Engineering; Hook; On-site; GBP 50,000 - 65,000; Full time

Job summary

DCS Engineering are supporting a leading organisation in recruiting a Facilities Manager to oversee hard FM services across a high-profile site.

This is an operational leadership role focused on subcontractor management, compliance, and KPI/SLAs, with responsibility for health and safety and client relationships in a demanding environment. Previous experience in hard FM and a technical background are highly regarded.

Qualifications

• Proven experience as a Facilities Manager or similar in a high-demand environment.
• Experience managing hard FM services via subcontractors.
• Strong client-facing and stakeholder management skills.
• Experience leading operational teams and managing direct reports.
• Technical background in electrical or mechanical disciplines preferred.
• IOSH qualification or equivalent advantageous.

Responsibilities

• Oversee hard FM service delivery through subcontractors across the site.
• Lead two Assistant Facilities Managers and monitor team performance.
• Ensure planned and reactive maintenance meets contractual requirements and compliance standards.
• Manage client and stakeholder relationships within a high-expectation environment.
• Monitor contractor performance against KPIs and SLAs, driving continuous improvement.
• Support delivery of small works and quoted projects across the site.
• Ensure statutory maintenance and compliance requirements are met.
• Produce operational reports and maintain accurate compliance documentation.
• Support effective health and safety management across site operations.
• Ensure customer requirements are communicated to teams and subcontractors.

Skills

Hard FM management

Contractor management

Stakeholder management

Health & safety compliance

Team leadership

Education

IOSH qualification

Electrical/Mechanical background

Job description

DCS Engineering are currently supporting a leading organisation across the recruitment drive for a Facilities Manager to oversee the delivery of hard FM services across a high-profile operational site.

This is an excellent opportunity for an experienced Facilities Manager, Hard FM Manager, Technical Facilities Manager or M&E Facilities professional looking for a client-facing operational leadership position. The role will oversee subcontracted hard services delivery, compliance, contractor performance and customer relationships within a demanding, high-expectation environment.

Job Responsibilities:

• Managing the delivery of hard FM services through specialist subcontractors across the site.
• Leading and supporting two Assistant Facilities Managers, ensuring effective operational oversight and team performance.
• Ensuring planned preventative maintenance and reactive works are delivered in line with contractual requirements and compliance standards.
• Managing day-to-day client and stakeholder relationships within a high-expectation operational environment.
• Monitoring contractor performance against KPIs and SLAs, driving continuous improvement where required.
• Managing subcontractor performance and ensuring service delivery meets agreed standards.
• Supporting the delivery of small works and quoted projects across the site.
• Ensuring statutory maintenance, compliance requirements and operational standards are maintained.
• Producing operational reports and maintaining accurate compliance documentation.
• Supporting effective health and safety management across site operations.
• Ensuring customer requirements are communicated effectively to operational teams and subcontractors.

The Candidate:

• Previous experience as a Facilities Manager, Technical Facilities Manager, Hard FM Manager, Technical Services Manager or similar.
• Strong experience managing hard FM services and outsourced/subcontracted service delivery.
• Proven experience managing subcontractors and monitoring contractor performance.
• Strong client-facing and stakeholder management skills within demanding operational environments.
• Experience managing planned preventative maintenance, reactive maintenance and statutory compliance.
• Strong understanding of health & safety legislation and operational compliance requirements.
• Experience leading operational teams and managing direct reports.
• Technical qualifications or a strong technical background in either electrical or mechanical disciplines are highly desirable.
• IOSH qualification or equivalent would be advantageous.
• Strong communication and organisational skills.
• Ability to manage multiple operational priorities while maintaining high standards of customer service.
• A practical understanding of M&E / hard FM service delivery and contractor management.