Facilities Manager

IWFM; Birmingham; Hybrid; GBP 48,000 - 65,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking an experienced Operations Manager – Technical / Hard Services to lead FM service delivery across a BT account in Birmingham.

This senior role oversees Hard and Soft FM operations, ensuring technical excellence, statutory compliance, and client service while directing M&E governance, asset management, and supplier partnerships.

Qualifications

• Extensive FM leadership within a Hard Services environment.
• Knowledge of M&E systems and statutory compliance.
• Experience managing multi-disciplinary teams and service partners.

Responsibilities

• Oversee Hard and Soft FM operations to ensure service delivery across the portfolio.
• Governance across M&E systems, critical plant, asset management and compliance.
• Lead high-performing teams and specialist suppliers to deliver client outcomes.
• Maintain operational excellence and risk management in a fast-paced environment.

Skills

Hard Services leadership

M&E systems knowledge

Critical plant expertise

Multi-disciplinary team leadership

Stakeholder management

Job description

Facilities Manager – Technical (Birmingham)

CBRE Global Workplace Solutions is seeking an experienced Operations Manager – Technical / Hard Services to lead FM service delivery across a key BT account in Birmingham.

This is a senior leadership role responsible for overseeing Hard and Soft FM operations, ensuring technical excellence, statutory compliance, operational performance, and exceptional client service. You'll provide governance across M&E systems, critical infrastructure, asset management, and compliance while leading high–performing teams and specialist suppliers.

We're looking for someone with:

• Strong Facilities Management leadership experience within a Hard Services environment
• Extensive knowledge of M&E systems, critical plant, and statutory compliance
• Experience managing multi–disciplinary teams and service partners
• A proven track record in operational excellence, risk management, and continuous improvement
• Outstanding stakeholder management and communication skills

If you're a technical FM leader who thrives in a fast–paced environment and is passionate about delivering safe, compliant, and efficient services, we'd love to hear from you.