Facilities Management Support Officer

East Suffolk Council; Lowestoft; On-site; GBP 27,000 - 31,000; Full time

Job summary

Join a leading local council as an FM Support Officer, providing essential administrative support to the Facilities Management team. You'll be responsible for responding to inquiries and assisting with various maintenance tasks, ensuring compliance and quality service delivery. This role offers a chance to make a real impact in the community while enjoying various employee benefits.

Benefits

Learning and development tailored to your role

Access to health and wellbeing initiatives

Discounts on various products and services

Qualifications

• Excellent communication skills required.
• Exceptional organisational skills to manage priorities.

Responsibilities

• Provide comprehensive administrative support for the FM service.
• Respond to internal and external enquiries as the first point of contact.

Skills

Communication

Organisational Skills

Job description

• East Suffolk Services Limited - Woodbridge, IP13 6ET or Lowestoft, NR32 2EF
• £27,711 - £30,060 per annum
• 37 hours per week
• Permanent

East Suffolk Services Limited, is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join our Facilities Management team as a FM Support Officer.

Your role:

The FM team are responsible foroffering technical advice and support for all statutory compliance, planned preventative and reactive maintenance. This includes the repair and upkeep of public toilets, life preservers, street furniture, signage and street name plates, shelters and bus shelters, beach huts, doors and windows, play areas and equipment, fencing and walls, paths and roadways, emergency response including flood prevention, winter gritting and pollution monitoring, prevention and recovery.

As the FM Support Officer your role will include providing comprehensive administrative support in relation to the delivery of the FM service. You will be the first point of contact for the FM Team, responding to or escalating external and internal enquiries as appropriate, in addition to providing administrative support to the other members of the FM team.

What you will need:

The unique selling proposition of our facilities management team lies in its ability to provide and deliver tailored solutions with exceptional quality. The successful applicant will have excellent communication skills alongside the ability to work co-operatively, and exceptional organisational skills with the ability to manage changing and sometimes conflicting priorities.

A full driving license is essential for this role.

If you think you have what it takes to be successful in this role, even if you don't meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.

Why work for us?

East Suffolk Services Limited is a great place to work and there are lots of benefits our employees can access.

Here are some of the main benefits:

• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

For more information

For an informal discussion regarding this post, please contact Louis Clarke at [e-mail] or Lorraine Cole at [e-mail]

Closing date: 11pm, 1 June 2025

Interview date: W/c 16 June 2025

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx/pdf)

Step 2 - Complete the Supporting Statement template (docx) . Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).