Senior Accommodation Support Officer - (Norwich)

TN United Kingdom; Norwich; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading organization in the UK is seeking a Senior Accommodation Support Officer to manage a team and assist participants with housing needs. The role involves building relationships with stakeholders and ensuring high-quality practice within the team. The successful candidate will have strong interpersonal skills and ideally experience in the housing sector. This permanent position offers a competitive salary and various benefits.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Experience in housing and homelessness sector preferred.
• Transferable skills considered.

Responsibilities

• Assist the Accommodation Team Manager in practice improvement.
• Provide housing advice and guidance to participants.
• Manage a small number of complex cases.

Skills

Knowledge of housing legislation and options

Effective interpersonal and communication skills

Ability to build effective working relationships

Experience or knowledge of the Criminal Justice System

Good organizational skills

Job description

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Client:

Seetec Business Technology Centre

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0a4894af74ce

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Job Role

We’re recruiting a Senior Accommodation Support Officer to provide support to our dynamic team as they assist our participants with their housing needs through effective interventions.

Our team of Accommodation Support Officers work within the criminal justice system, in either a custodial or community setting. As a senior, you will line manage a local team and handle some of our more complex cases.

We’ll need your excellent interpersonal skills to build and maintain effective relationships with referral agencies, third-party providers, and stakeholders. You’ll also be responsible for developing high-quality practice among the team through observing, auditing, and providing coaching and mentoring workshops. Your performance will be measured against key contractual targets.

Our successful candidate will ideally have experience working in the housing and homelessness sector. However, we are also interested in candidates with transferable skills that could benefit this role.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with retail discounts, cycle to work scheme, and other benefits

Interested? You can easily apply below by uploading your CV. For more information, contact our Internal Recruitment Team at 01702 595200.

Communities and Education Division is part of an employee-owned organization, emphasizing community and internal engagement. We value people at the heart of our services and decisions.

Location: Norwich

Hours: Full time, 37 hours/week (Mon-Fri)

Contract: Permanent

Closing Date: 31 January 2025

Key Responsibilities

• Assist the Accommodation Team Manager in practice improvement and service delivery
• Provide housing advice and guidance to participants and staff
• Conduct workshops to develop team standards of practice
• Build and maintain stakeholder relationships
• Manage a small number of complex cases

For the full job description, follow the link: Senior Accommodation Support Officer

Skills and Experience

• Knowledge of housing legislation and options
• Effective interpersonal and communication skills
• Ability to build effective working relationships
• Experience or knowledge of the Criminal Justice System
• Good organizational skills and ability to meet deadlines

Additional Information

Seetec’s Justice and Social Care division delivers tailored support across various contracts, including CFO Activity Hubs, Accommodation, and more. We believe everyone deserves a chance to build a better future, regardless of past choices or challenges.

We aim to use our combined expertise to deliver services that help individuals overcome barriers, desist from offending, reintegrate into communities, and access employment.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults. All staff will undergo a DBS check. We support the recruitment of ex-offenders and promote equality and diversity in our hiring practices.