EPR Programme Support Officer (PSO)

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading NHS trust as a Programme Support Officer, contributing to the implementation of a single Electronic Patient Record system. This role involves managing project workstreams, ensuring effective reporting and risk management, and supporting the collaborative efforts of the Norfolk and Waveney Acute Hospitals. Enjoy a range of NHS benefits and be part of a diverse workforce dedicated to high-quality patient care.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Wagestream - access to pay as you earn

Free Park & Ride service

Free 24-hours confidential counselling support

On-site Nursery

Support in career development

Qualifications

• Experience in project management or similar roles.
• Ability to track, monitor, and report on project milestones.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Manage and report on Programme Workstream delivery.
• Ensure accurate reporting of risks and issues.
• Facilitate continuous improvement of Portfolio processes.

Skills

Innovative thinking

Self-motivation

Collaboration

Job description

We have embarked on a programme to implement a single Electronic Patient Record (EPR) system as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney;

• James Paget University Hospitals NHS Foundation Trust (JPUH)
• Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
• The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
  
  

This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. The Norfolk and Waveney Acute Hospitals Collaborative are committed to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.

The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.

There are three Programme Support Officer roles being recruited to at 37.5 per week (full time).

• Design, Build & Test workstream, also supporting Clinical & Operational Design Authority workstream
• Technical workstream
• Transformation & Adoption workstream
  
  

As part of the day-to-day management of the Norfolk & Waveney Acute Hospital Collaborative’s Electronic Patient Record (EPR) Programme of work, we are seeking innovative, self-motivated individuals to work collaboratively within the role of Programme Support Officer (PSO). The role is responsible for ensuring that specific Programme Workstream delivery is effectively progressed, tracked, monitored and reported through agreed governance processes. This will include reporting and tracking milestones for your Programme Workstream ongoing within the Programme, ensuring updates are received from all owners, and chasing if required.

This role is responsible for ensuring correct reporting of risks and issues, decisions and actions, and effective escalation processes across the portfolio, ensuring accuracy and correctness, and challenging where appropriate. The role takes responsibility to ensure the effective creation, monitoring and continuous improvement of Portfolio processes, procedures, and tools. The role has responsibility for ensuring Quality Assurance on Portfolio documentation.

Please refer to the Job Description, and Essential and Desirable Criteria documents for full details.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
  
  

For further details / informal visits contact: Name: Shakira Nahaboo Job title: EPR PMO Manager Email address: [e-mail]