Facilities Officer

West Sussex County Council; Chichester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Work van

Uniform

PPE provided

Call out overtime

Job summary

West Sussex County Council is seeking a Facilities Officer to join the Facilities Management team in Chichester. The role focuses on delivering essential facilities and building management services across a portfolio of properties, with a strong emphasis on health and safety, compliance, and customer service.

Based in Chichester with travel to multiple sites, the position includes a fixed 37-hour work week, an on-call rota and duties across office waste disposal, basic grounds maintenance, and

Qualifications

• Good communication skills across all levels of the business.
• Working knowledge of maintenance and general facility matters including health and safety, fire safety and statutory compliance.
• Ability to manage customer expectations and build relationships with staff, managers and the public.
• Willingness to cover a range of services and travel to multiple sites as required.

Responsibilities

• Deliver a range of essential Facilities and Building Management Services.
• Support and guide managers in services including waste disposal, grounds maintenance and accommodation management.
• Manage maintenance and compliance across County Council buildings to ensure safe environments for staff and visitors.
• Work within an on-call rota and travel between sites as required.

Skills

Communication skills

Customer service

Health & safety

Fire safety

Statutory compliance

Tools

None

Job description

We are seeking a Facilities Officer to join our Facilities Management team.

You will play a pivotal part in our Property and Assets directorate as a Facilities Officer. The Facilities Management team manages a portfolio of properties. This service provides support and guidance to managers of services including office waste disposal, some grounds maintenance, daily on-site tasks and basic plumbing.

You will be responsible for the effective and efficient delivery of a range of essential Facilities and Building Management Services. This role is customer facing and will involve developing good working relationships with a wide and diverse range of people such as Senior Management, your facilities colleagues, service users and members of the public.

About the role

Salary: £27,254 to £28,598 per annum.

Location: Your office base will be Chichester, covering multiple sites daily

Working pattern: Full-time, 37 hours per week Monday - Friday 8 am - 4:30pm.

Reporting to the Area Facilities Manager, you will work within a team managing maintenance and compliance at County Council buildings and ensuring a safe environment for staff and customers. You will be responsible for the effective and efficient provision of a range of essential Facilities and Building Management Services and implementing regulations that directly impact the health and safety of the building occupiers and visitors.

You would be expected to cover a range of different services within the WSCC property portfolio including fire services, libraries, adult services etc. You would start your day at our Worthing office before using a company van to travel a variety of sites depending on your day.

We operate an on-call rota, whereby you would be expected to keep your work phone on in case of an emergency at a site.

About The Job

You will play a pivotal part in our Property and Assets directorate as a Facilities Officer. The Facilities Management team manages a portfolio of properties. This service provides support and guidance to managers of services including office waste disposal, grounds maintenance, accommodation management as well as the provision of technical advice .

You will be responsible for the effective and efficient delivery of a range of essential Facilities and Building Management Services.

This role is customer facing and will involve developing good working relationships with a wide and diverse range of people such as Senior Management, your Facility colleagues, and members of the public.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Rewards & Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

You will receive a generous holiday entitlement of 25 days (plus opportunity to buy additional leave)

We have a range of rewards and benefits specific to our Property and Assets directorate including:

• Work Van (Fuel is covered within this)
• Uniform
• All tools and Personal protective equipment (PPE) included
• Call out overtime at 1.5 hours rate

Upon joining us you will have access to a range of benefits including the following:

• An excellent local government pension scheme
• A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)

For a full list this can be found at our Rewards and Benefits page.

What You Need to Succeed

You will have good communication skills with the ability to communicate within all levels of the business and appropriately manage customer expectations. You will also possess a working knowledge of maintenance and general facility matters including health and safety, fire safety, statutory compliance, and a keen eye for improvement.

The job does involve some ongoing physical effort as well as some exposure to environmental demands on the job holder (e.g., outside maintenance, making site visits during an emergency call out in any weather).

You will bring practical facilities and building knowledge along with good customer service skills to our Facilities Management Team.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, enhanced Disclosure and Barring Service (DBS) check, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.