Facilities Maintenance Assistant

The Extracare Charitable Trust t/a Extracare Ltd; Milton Keynes; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days annual leave

Cycle2work scheme

Free life insurance

Attendance reward

Free use of on-site gym

Up to 9% employer pension contribution

Blue Light Card discounts

Enhanced maternity & paternity leave

Job summary

The ExtraCare Charitable Trust are recruiting a Facilities Maintenance Assistant at Hughenden Gardens Village. You will support day-to-day maintenance, carry out planned preventative maintenance, reactive repairs, and safety checks to keep the village safe and welcoming for residents and staff.

Working as part of a friendly team, you will handle basic carpentry and plumbing tasks, log maintenance requests, and assist with contractor works while upholding health and safety standards.

Qualifications

• Ideally, facilities background in a multi‑dwelling building.
• Ability to carry out carpentry and plumbing tasks.
• Flexible to support the village out of hours on a rota basis.
• Logging maintenance requests using MS Word/Excel and related systems.
• Reliable, punctual and able to work unsupervised with good communication.

Responsibilities

• Carry out planned preventative maintenance, reactive repairs, and statutory checks across the village.
• Perform health and safety inspections and life-critical system testing.
• Prioritise repair requests and complete them to a high standard.
• Support void properties work, water safety checks, and general repairs.
• Work with contractors to ensure safe practices and quality workmanship.
• Provide handyman support to residents, including minor repairs and furniture assembly.
• Maintain accurate maintenance records and report defects.
• Assist with staff induction, fire safety training, and risk assessments.
• Conduct regular site inspections to identify hazards and maintain a safe environment.
• Support Maintenance Supervisor and cover maintenance operations in their absence.

Skills

Carpentry

Plumbing

Communication skills

Empathy

Attention to detail

Health and safety awareness

Tools

MS Word

Excel

Job description

About the role

The ExtraCare Charitable Trust are currently recruiting a Facilities Maintenance Assistant at their Hughenden Gardens Village location. This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment. As a Facilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs, and general fault-finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections, and general building upkeep to ensure the village remains safe, compliant, and well maintained for residents, visitors, and staff. Working as part of a supportive and customer-focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare's mission of delivering "better lives for older people". This opportunity would suit a reliable, proactive, and hands-on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.

Key responsibilities

• Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village.
• Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures.
• Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard.
• Support the management of void properties, including water safety checks, flushing routines, and general repairs.
• Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship.
• Provide general handyman support to residents, including minor repairs and furniture assembly where required.
• Maintain accurate maintenance records, raise purchase orders, and report defects using company systems.
• Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints.
• Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment.
• Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.

Requirements

• Ideally, a facilities background in a multi-dwelling building.
• Skills in carpentry and plumbing.
• Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
• To take responsibility for the repairs and maintenance service with your team on-site.
• Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
• Be reliable, punctual, and able to work unsupervised.
• Able to demonstrate strong communication skills including empathy.
• Excellent attention to detail.
• Committed to health and safety. COSHH or IOSHH desirable.

Benefits

• 33 days annual leave (FTE) pro-rata for part-time
• Buy and sell holiday
• Free life insurance
• Cycle2work scheme
• Attendance reward
• Free use of on-site gym
• Up to 9% employer pension contribution (5% employee)
• Blue Light Card discounts
• Enhanced maternity & paternity allowance

Additional information

Closing date: Friday, 23 October 2026

Proposed interview dates: W/C 26th October 2026

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Extracare does not participate in the current "UK Visa Sponsorship" scheme, and would not be able to facilitate sponsorship.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserves the right to close this advertisement early.