Facilities Maintenance Account Lead — Client Growth & Pricing

HR GO Recruitment; Bishop's Stortford; On-site; GBP 35,000 - 45,000; Full time

Job summary

HR GO Recruitment is seeking a confident Facilities Maintenance Account Manager to own key client relationships and drive growth across a commercial maintenance portfolio from office-based roles in Bishop’s Stortford, with occasional client site visits. The role requires strong pricing skills, excellent communication and a proactive approach to delivering service excellence.

You will coordinate with operational teams to price work accurately, manage quotations and ensure high standards of client

Qualifications

• Experience in facilities management and commercial maintenance.
• Strong estimating and pricing ability with commercial awareness.
• Excellent relationship management, communication and negotiation skills.
• Highly organised with a proactive, solutions-focused approach.
• Willing to work office-based with occasional site visits.

Responsibilities

• Produce accurate pricing, estimates and quotations for new work opportunities and contract variations.
• Develop and maintain strong client relationships, acting as a trusted day-to-day contact.
• Identify opportunities to grow accounts (additional services, reactive works, PPM enhancements).
• Liaise with internal teams and subcontractors to ensure smooth job delivery and client satisfaction.
• Support service performance through clear communication, issue resolution and proactive account management.
• Maintain accurate records and commercial information to support reporting and decision-making.

Skills

Facilities management

Estimating & pricing

Relationship management

Organisation & efficiency

Site visits

Job description

HR GO Recruitment is seeking a confident Facilities Maintenance Account Manager to own key client relationships and drive growth across a commercial maintenance portfolio from office-based roles in Bishop’s Stortford, with occasional client site visits. The role requires strong pricing skills, excellent communication and a proactive approach to delivering service excellence.

You will coordinate with operational teams to price work accurately, manage quotations and ensure high standards of client