Facilities Lead - Patient-Focused Operations & Safety

Hampshire Hospitals NHS Foundation Trust; Winchester; On-site; GBP 65,000 - 85,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking an operational lead for facilities services across HHCS-owned buildings, including Domestics, Linen, and Post, spanning BNHH, RHCH, and AWMH campuses. The post holder will ensure services are safe, compliant, and aligned with national standards, Trust policies, and infection prevention guidelines.

The role requires leadership of multidisciplinary teams, strong stakeholder liaison, and ongoing service improvement to enhance patient experience,

Responsibilities

• Statutory Compliance: Ensure HHCS achieves all mandatory requirements in line with statutory compliance, National Cleaning Standards, and Trust Policy.
• Operational Leadership: Act as the operational lead for day-to-day activities, ensuring professional standards and benchmarks are met.
• Stakeholder Liaison: Liaise with HHFT stakeholders, including clinical staff, infection control, support services, and external stakeholders to ensure services are delivered in a cohesive manner.
• Quality Monitoring: Be the responsible person for auditing and monitoring service standards, reporting action plans for any required corrections.
• Service Improvement: Continually review the effectiveness of service provision and utilise service‑user feedback to generate action plans for improvement.
• Incident Management: Investigate complaints and incidents relating to HHCS services using Trust reporting procedures and agreed SLAs.

Job description

Hampshire Hospitals NHS Foundation Trust is seeking an operational lead for facilities services across HHCS-owned buildings, including Domestics, Linen, and Post, spanning BNHH, RHCH, and AWMH campuses. The post holder will ensure services are safe, compliant, and aligned with national standards, Trust policies, and infection prevention guidelines.

The role requires leadership of multidisciplinary teams, strong stakeholder liaison, and ongoing service improvement to enhance patient experience,