Facilities Administrator

Pareto Facilities Management Ltd; Chertsey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company is seeking a Facilities Helpdesk Administrator in Chertsey. This full-time role requires managing and prioritizing maintenance requests, creating purchase orders, and providing administrative support. Ideal candidates will possess excellent communication skills and attention to detail. Join a dynamic team in the Media & Entertainment sector.

Qualifications

• Proficient in handling administrative tasks efficiently.
• Experience in facilities management software desirable.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Log and prioritize maintenance requests.
• Assign tasks to technicians or service providers.
• Monitor progress and ensure timely completion.

Skills

Raising work orders

Use of facilities management software

Organisational skills

Communication skills

Attention to detail

Job description

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Pareto Facilities Management Ltd provided pay range

This range is provided by Pareto Facilities Management Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Facilities Helpdesk Administrator

Locations: Chertsey, Surrey and occasional travel to Uxbridge

Working hours: 40 hours per week, Monday to Friday

Position Overview

We are seeking a highly skilled and highly organised Helpdesk Administrator to join our Facilities Management team in a multi-site role at one of our prestigious clients in the Media & Entertainment industry. You will be responsible for ensuring incoming maintenance requests are prioritised and managed to resolution including all administration.

Key Responsibilities

• Receive, log, and prioritize incoming maintenance requests and work orders from various stakeholders
• Assign tasks to appropriate technicians or external service providers based on skillset and availability
• Monitor the progress of work orders to ensure timely completion and satisfactory resolution of issues
• Update stakeholders on the status of their requests and escalation urgent matters as needed

Purchase Order Processing

• Create and process purchase orders for necessary materials, equipment, and services required for maintenance activities
• Coordinate with vendors and suppliers to obtain quotes, negotiate prices, and ensure timely delivery of goods and services
• Maintain accurate records of all purchase orders, invoices, and receipts for financial reconciliation purposes

Administrative Support

• Assist with general administrative tasks such as filing, data entry, and documentation management
• Prepare reports, spreadsheets, and presentations to support the Facilities Management team as required
• Respond to inquiries and aid internal and external stakeholders in a professional and courteous manner

Qualifications and Experience

• Proficient in raising work orders, purchase orders, and managing administrative tasks efficiently
• Experience using facilities management software is highly desirable
• Strong organisational skills with the ability to prioritize tasks and meet deadlines effectively
• Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels
• Attention to detail and accuracy in record‑keeping and documentation
• Ability to work both independently and collaboratively within a team environment

Seniority level

Associate

Employment type

Full‑time

Job function

Administrative

Industries

Facilities Services