Housekeeping Team Leader - Cambridge

Welbeck; Babraham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Welbeck Cambridge is seeking a Housekeeping Team Leader to oversee housekeeping and cleaning services across the site, ensuring quality, safety and professionalism in a premium healthcare setting. You will lead a team of five housekeepers, manage audits, and coordinate with clinical, operational and external teams to meet high standards.

This new role offers the chance to shape service delivery in a brand-new building and advance your leadership career in a growing private healthcare group

Qualifications

• Experience in healthcare or a regulated, guest-facing environment.
• Accreditation such as BICSc, IOSH, COSHH or similar.

Responsibilities

• Take responsibility for day-to-day housekeeping and cleaning operations across the site.
• Maintain excellent standards of cleanliness, hygiene and environmental safety.
• Support compliance with relevant regulations, including health and safety requirements and COSHH.
• Coordinate audits, inspections and quality assurance activity.
• Lead, support and performance manage the housekeeping team.
• Plan rotas, staffing levels and day-to-day workforce requirements.
• Produce regular performance updates and support ongoing service improvement.

Skills

Team leadership

Health & safety

COSHH

BICSc

IOSH

Job description

About Welbeck Cambridge

Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service.

About Welbeck Cambridge

Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service.

At Welbeck, we believe healthcare should be seamless, reassuring and genuinely patient-centred. Every interaction matters, and we're committed to creating an experience that is efficient, professional and welcoming from the very first enquiry through to treatment and beyond.

As our services continue to grow, we're looking for passionate and talented people who share our ambition to raise standards and help redefine the private healthcare experience.

About The Role

As Housekeeping Team Leader, you will oversee housekeeping and cleaning services across the site, making sure every area reflects the quality, safety and professionalism expected in a premium healthcare setting.

You will lead the delivery of a team of five housekeepers, managing operational priorities, supporting audits and inspections, and ensuring standards are consistently met across environmental safety and infection control.

Reporting to the Facilities Manager, you will be a key point of contact for facilities-related issues, working closely with clinical, operational and external teams, prioritising their requirements.

This is a new role in a new building and will give you the opportunity to shape delivery and set expectations. The role presents an ideal opportunity for an experienced supervisor working in a similar environment who is now ready for a broader leadership role or an established housekeeping lead who is looking for that new opportunity to deliver in a new healthcare environment and be an instrumental part in setting the highest of standards.

What You’ll Be Doing

• Take responsibility for day-to-day housekeeping and cleaning operations across the site
• Maintain excellent standards of cleanliness, hygiene and environmental safety
• Support compliance with relevant regulations, including health and safety requirements and COSHH
• Coordinate audits, inspections and quality assurance activity
• Lead, support and performance manage the housekeeping team
• Plan rotas, staffing levels and day-to-day workforce requirements
• Produce regular performance updates and support ongoing service improvement

About you

You will already have experience of maintaining high cleaning, hygiene and service standards, ideally in healthcare or another regulated, guest-facing environment. You understand the importance of compliance and safe systems of work and must have relevant accreditation, such as BICSc, IOSH, COSHH or similar.

You can balance operational detail with the need to keep services running smoothly and thrive on clear accountability and being organised and solutions-focused.

Your management skills will engage your team, and your ability to adapt your communication style to build trusted relationships with colleagues, clinicians, contractors and senior stakeholders will make you stand out amongst your peers.

Why Join Welbeck?

• Be part of an ambitious and growing healthcare organisation
• Work within a modern, purpose-built private healthcare facility
• Join a supportive, collaborative and values-driven team
• Develop your skills within a specialist healthcare environment
• Contribute directly to outstanding guest experiences and outcomes
• Access opportunities for professional growth and career development

Please note that these positions are being recruited with an anticipated start date of late March 2027. Successful candidates will be expected to commence employment from this date.

Disclosure and Barring Service (DBS)

Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.

Using AI

AI tools can be helpful when you're preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.