Facilities Associate - Cambridge

Welbeck Group; Cambridge; Remote; GBP 24,000 - 30,000; Full time

Job summary

Welbeck Cambridge is seeking a proactive Facilities Associate to join our private day-case centre. In this hands-on role you’ll support clinical and non-clinical teams, manage supplies, equipment and environmental standards to ensure a smooth day-to-day operation for guests.

You’ll work across theatres and departments, helping with waste, housekeeping and refreshment stations while prioritising safety, cleanliness and a welcoming guest experience. Start date late March 2027.

Qualifications

• Reliable, practical, and committed to high-quality guest service.
• Flexible and able to work independently with good initiative.
• Confident communicator and team player with attention to detail.

Responsibilities

• Providing non-clinical support services to theatres and clinical departments
• Supporting the movement and delivery of supplies, stock and laundry across the centre
• Managing waste collection and disposal processes in line with procedures
• Ensuring refreshment stations remain clean, stocked and well presented
• Responding to spills and supporting housekeeping activities when required
• Helping maintain a safe, clean and welcoming environment for guests and visitors
• Supporting operational teams to deliver an outstanding guest experience every day

Skills

Customer service

Flexible

Team player

Job description

About Welbeck Cambridge

Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service.

At Welbeck, we believe healthcare should be seamless, reassuring and genuinely patient-centred. Every interaction matters, and we're committed to creating an experience that is efficient, professional and welcoming from the very first enquiry through to treatment and beyond.

As our services continue to grow, we're looking for passionate and talented people who share our ambition to raise standards and help redefine the private healthcare experience.

About the role

We're looking for a proactive and dependable Facilities Associate to join our growing team at Welbeck Cambridge.

This is a varied and hands-on role that plays an important part in supporting both our guests and our clinical teams. Working across clinical and non-clinical areas, you'll help ensure the centre operates smoothly by providing essential non-clinical support, logistics and facilities support services.

You'll contribute directly to the guest experience by ensuring supplies, equipment and environments are maintained to the highest standards, while supporting the safe and efficient running of day-to-day operations.

What You'll Be Doing

• Providing non-clinical support services to theatres and clinical departments
• Supporting the movement and delivery of supplies, stock and laundry across the centre
• Managing waste collection and disposal processes in line with procedures
• Ensuring refreshment stations remain clean, stocked and well presented
• Responding to spills and supporting housekeeping activities when required
• Helping maintain a safe, clean and welcoming environment for guests and visitors
• Supporting operational teams to deliver an outstanding guest experience every day

About you

You are reliable, practical and take pride in delivering excellent service. You understand the importance of working flexibly to support colleagues and ensure a high-quality experience for guests.

You're comfortable working independently, using your initiative and responding to changing priorities throughout the day. You'll also be a confident communicator who enjoys helping people and working as part of a collaborative team.

Most importantly, you'll bring a positive attitude, strong attention to detail and a commitment to maintaining the high standards that Welbeck is known for.

Please note that these positions are being recruited with an anticipated start date of late March 2027. Successful candidates will be expected to commence employment from this date.

Why Join Welbeck?

• Be part of an ambitious and growing healthcare organisation
• Work within a modern, purpose-built private healthcare facility
• Join a supportive, collaborative and values-driven team
• Develop your skills within a specialist healthcare environment
• Contribute directly to outstanding guest experiences and outcomes
• Access opportunities for professional growth and career development

If you're looking for a role where your expertise is valued, your contribution makes a real impact and every day brings the opportunity to improve the guest experience, we'd love to hear from you.

About Us

For more information about Welbeck please click here

Recruitment Process

For this role, there will potentially be three stages;

Stage 1 – Shortlisting

Stage 2 – Screening Call

Stage 3 – Interview Assessment (Face to Face)

Disclosure and Barring Service (DBS)

Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.

Using AI

AI tools can be helpful when you're preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.